Alternative Investment Operations Associate

1 week ago


San Francisco, California, United States Citizens Full time
About the Role

Citizens is seeking a highly skilled Operations Associate to join our team in the Alternative Investment Platform. As a key member of our operations team, you will play a critical role in the day-to-day processing and management of our alternative investment products.

Key Responsibilities
  • Onboarding and Client Management: Assist with the onboarding of approved external managers to our platform, ensuring seamless integration and compliance with regulatory requirements.
  • Subscription and Redemption Management: Manage the subscription and redemption processes for clients investing in alternative products, ensuring timely and accurate execution.
  • Regulatory Compliance: Address Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, as well as other regulatory elements, to ensure compliance with industry standards.
  • Operational Procedure Development: Create and maintain the Operational Procedure Manual for critical operational processes, ensuring clarity and consistency.
  • Collaboration and Communication: Liaise with Compliance, Risk Management, and other stakeholders to ensure effective communication and collaboration.
  • Issue Escalation and Resolution: Escalate unresolved issues to the Lead Manager for review and closure in a timely manner.
  • Audit and Tax Firm Management: Manage relationships with audit and tax firms to ensure efficient tax reporting and compliance.
  • Operational Change Management: Oversee operational change management, ensuring minimal disruption to business operations.
  • Performance Data Management: Provide performance data on each alternative investment product, ensuring accurate and timely reporting.
Requirements
  • Experience: 3-5 years of experience in alternative investment operations, with a strong understanding of industry regulations and best practices.
  • Skills: Excellent organizational and interpersonal skills, with the ability to communicate effectively with clients and stakeholders.
  • Education: Bachelor's degree required, with a Master's degree preferred.
  • Licenses: Series 7, 65, and 24 licenses required, with the ability to obtain additional licenses as needed.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including comprehensive medical, dental, and vision coverage.
  • Professional Development: Opportunities for professional growth and development, including education reimbursement and wellness programs.
  • Collaborative Work Environment: Collaborative and supportive work environment, with access to training and tools to accelerate career growth.

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