Business Systems Analyst

2 weeks ago


Fountain Valley, California, United States TEC Group, Inc. Full time

Job Posting: Business Systems Analyst - Hybrid

Location: Remote

Compensation: $80k-$95k

Role Overview:

TEC Group, Inc. is seeking a proficient Business Systems Analyst to contribute to our operational excellence. In this position, the Business Systems Analyst will operate with minimal supervision to evaluate system user requests, propose enhancements, and deliver vital support to system users. The successful candidate will be tasked with the planning, development, testing, and documentation of both new and existing software applications. If you possess a strong aptitude for systems analysis and are eager for a new opportunity, this role is tailored for you.

Key Responsibilities:

  • Collaborate with users to comprehend their requirements, explore potential solutions, and analyze the effects of modifications to application systems.
  • Efficiently manage and prioritize support requests to guarantee prompt service levels for clients.
  • Oversee project advancements and maintain current documentation to facilitate ongoing improvement initiatives.
  • Identify recurring challenges and proactively suggest solutions to avert future issues.
  • Assess and prioritize requirements to ensure alignment with the organization's business objectives.
  • Advise on process enhancements to boost operational efficiency.
  • Provide continuous support to both internal teams and external clients.
  • Foster strong working relationships with IT personnel, business associates, and external partners.
  • Evaluate software modifications in development settings to gauge potential impacts.
  • Conduct regular software updates and enhancements to uphold system integrity.

Qualifications and Skills:

  • Excellent written and verbal communication skills, including the ability to present effectively.
  • Capability to work collaboratively within a team environment.
  • A logical and systematic approach to problem-solving.
  • Strong organizational skills with the capacity to meet deadlines.
  • Proficiency in Microsoft Office Suite and Visio.

Preferred Experience:

  • Familiarity with ERP systems, CRM tools (Salesforce), and JDE.
  • Prior experience in the IT or computer industry is beneficial.

Educational Requirements:

  • A minimum of 2 years of experience in application support systems, complemented by a Bachelor's degree in business information systems or a related discipline. Alternatively, a combination of experience and education that provides the necessary skills and knowledge will be considered.

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