Senior Epic Application Analyst

2 weeks ago

Fountain Valley, California, United States MemorialCare Health System Full time


Title: Sr Epic Analyst

Location: Remote

Department: Information Services

Status: Full-Time

Shift: Days

Pay Range*: $111,176 - $161,200/annually

MemorialCare is a nonprofit integrated health system that encompasses four leading hospitals and award-winning medical groups, with over 200 care sites and more than 2,000 physicians across Orange and Los Angeles Counties. We are dedicated to enhancing access to patient-centered, affordable, and high-quality healthcare; your contributions are vital to MemorialCare's standing as a market leader and innovator in value-based care models.

Our medical centers foster an environment where each of our talented employees can achieve the highest levels of professional growth, collaboration, and accountability. Regardless of your role or expertise, we are committed to supporting you in reaching your full potential in a culture of respect, innovation, and teamwork.

Position Summary

Members of the MemorialCare Epic Population Health team collaborate closely with end users to implement the Epic software, manage workflow and software changes, and ultimately transform healthcare delivery at MemorialCare. Our Epic Team devises innovative strategies to achieve shared objectives while working alongside our end users.

The Sr. Epic Analyst – myChart applies their extensive Epic expertise throughout all stages of software deployment, from design to implementation and post-implementation troubleshooting. They independently demonstrate a high level of operational and application build proficiency, focusing on complex and large-scale projects. They mentor colleagues and conduct educational sessions to enhance workflows, troubleshooting, and system design related to both the team and internal implementation processes.

Essential Functions and Responsibilities of the Job

  1. Utilize advanced Epic myChart capabilities to enhance processes through the design, development, and implementation of the Epic system, including the creation of end-user materials.
  2. Initiate, engage in, and lead project-related efforts and process enhancements, providing internal guidance as needed.
  3. Exhibit an independent working style, requiring minimal supervision while collaborating across applications.
  4. Establish and maintain myChart reporting requirements as necessary.
  5. Communicate effectively and build positive relationships across all departments, including senior leadership, to achieve established objectives.
  6. Enhance patient engagement through MemorialCare's web-based and mobile patient portal.
  7. Adhere to attendance and punctuality standards.
  8. Comply with company policies, procedures, and directives.
  9. Interact constructively and positively with colleagues.
  10. Prioritize tasks and manage multiple responsibilities efficiently.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including shift differentials, extra shift incentives, and bonus opportunities. MemorialCare is committed to health and wellness, offering high-quality health insurance plans to support employees and their dependents. For more information about our Benefits and Rewards, please refer to our MemorialCare Benefits documentation.

Qualifications

Minimum Requirements

Qualifications/Work Experience:
  • At least 3 years of Epic application experience with a proven track record of successful modifications to myChart and its supported operations.
  • Experience configuring myChart web server is preferred.
  • Proficient in utilizing system tools to meet user functionality needs, including expertise in Microsoft Office Products.
  • Demonstrated ability to effectively plan and organize daily activities, managing multiple tasks and meeting deadlines.
  • Strong communication and interpersonal skills to achieve established goals.
  • Experience leading projects and providing consultative guidance on change initiatives, effectively managing time across multiple projects and meeting deadlines.
  • Proven skills in workflow and data analysis, including needs assessment, specification development, and gap analysis.
  • Successful experience leading meetings with business stakeholders, technical resources, and third parties for business requirements and technical solutions.
  • Experience working within a diverse, multi-disciplinary team and engaging with all organizational levels.
Education/Licensure/Certification:
  • Bachelor's degree preferred.
  • Epic Certification in Grand Central/Prelude or Cadence application.

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