Front Desk Receptionist
2 hours ago
Front Desk Receptionist - Customer Experience Specialist
Deliver exceptional customer service and create a positive experience for clients.
We are seeking a Front Desk Receptionist - Customer Experience Specialist to provide top-notch support and ensure a seamless client journey. The ideal candidate will possess excellent communication and interpersonal skills, with a focus on building rapport and creating a welcoming atmosphere.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure positive customer experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma/ GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to delivering exceptional care and support, and we are seeking a Front Desk Receptionist - Customer Experience Specialist to join our team.
Work Environment:
Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
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