Care Services Coordinator

3 days ago


Fargo, North Dakota, United States Arkos Health Full time
Job Summary

Arkos Health is seeking a highly skilled Care Services Coordinator to join our team. As a Care Services Coordinator, you will play a critical role in facilitating care for patients by coordinating and scheduling with Arkos Health field providers. This is a unique opportunity to make a meaningful difference in the lives of our patients and their families.

Key Responsibilities
  • Provide phone support to patients and families through inbound and outbound call management
  • Coordinate and manage schedules for Arkos Health field providers
  • Act as a liaison with referral sources, healthcare providers, and patients to ensure seamless care coordination
  • Initiate timely patient contact and obtain required documentation
  • Upload orders, field documents, and requested records to patient charts
Requirements
  • High school diploma or equivalent required
  • Some college or medical certification preferred
  • Previous customer service experience preferred
  • Knowledge of medications, medical terminology, and patient care preferred
Benefits
  • Employer-paid medical, dental, and vision premiums
  • Employer-paid short-term disability and life insurance premiums
  • Employer matching 401(k)
  • 15 days annual combined sick/vacation and 9 days of holiday


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