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Care Services Coordinator

2 months ago

Fargo, North Dakota, United States Arkos Health Full time
{"title": "Care Services Coordinator", "description": "Job Summary

Arkos Health is seeking a skilled Care Services Coordinator to facilitate care for patients by coordinating and scheduling with our field providers. As a key member of our team, you will provide timely, high-quality, and efficient healthcare services to our patients.

Key Responsibilities
  • Provide phone support to transitional/post-acute teams through inbound/outbound call management of patient needs
  • Explain services and obtain verbal consent from patients for transitional/post-acute team and clinical services
  • Coordinate and manage schedules for transitional/post-acute and clinical services teams in accordance with contracted agreements
  • Initiate timely patient contact, obtain required documentation, and scheduling for the department
  • Act as a liaison with referral sources, transitional/post-acute team, clinical services, and health plans for coordination of orders, supplies, appointments, and medical records
Requirements
  • High school diploma or GED required
  • Some college or medical certification preferred
  • Previous customer service knowledge preferred
  • MA/CNA preferred but not required
  • Healthcare experience preferred
  • Knowledge of medications, medical terminology, and patient care preferred
  • Bilingual is a huge plus
Benefits
  • Employer-paid Medical premiums at no cost to you
  • Employer-paid Dental premiums at no cost to you
  • Employer-paid Vision premiums at no cost to you
  • Employer-paid Short-Term Disability premiums at no cost to you
  • Employer-paid Life Insurance premiums at no cost to you
  • Employer matching 401(k)
  • 15 days annual combined sick/vacation and 9 days of holiday during your first year
  • Your Birthday off
", "lang_code": "en-US"}