Client Care Scheduler
3 days ago
About the Role:
">We are seeking a highly dedicated Client Care Scheduler to join our team at Silver Care LLC. As a Client Care Scheduler, you will be responsible for ensuring the efficient scheduling of home care services for clients while maintaining high quality and customer satisfaction standards.
">Key Responsibilities:
">- ">
Schedule coordination: Schedule caregivers to provide home care services to clients based on their needs and preferences.
">Client communication: Communicate regularly with clients to understand their scheduling preferences, update them on caregiver assignments, and address any concerns or changes to their schedule.
">Caregiver assignment: Match caregivers with clients based on their skills, experience, and compatibility with client needs and preferences.
">Scheduling software management: Utilize scheduling software (Aaniie) to manage caregiver schedules and client information and track necessary notes on clients and caregivers.
">Problem resolution: Address scheduling conflicts, last-minute cancellations, and other issues that may arise.
">Documentation and reporting: Maintain accurate records of client schedules, caregiver assignments, and any scheduling-related communications or incidents.
">
Requirements:
">- ">
1 year or more of home health scheduling experience.
">Strong organizational skills and attention to detail.
">Excellent communication and interpersonal skills.
">Ability to multitask and prioritize workload effectively.
">Proficiency in using scheduling software and other office applications.
">Knowledge of home care services and the needs of elderly or disabled clients.
">Valid CNA License with 2 years or more of experience with direct care.
">
Benefits:
">- ">
Estimated salary: $38,000 - $58,000 per year.
">Competitive salary.
">Opportunity for advancement.
">Paid time off.
">401(k).
">Dental insurance.
">Employee discounts.
">Flexible schedule.
">Health insurance.
">
About Us:
">Silver Care LLC is a leading provider of home care services in Virginia. We are committed to delivering high-quality care to our clients while providing a supportive and inclusive work environment for our staff.
">Location:
">We are based in Suffolk, VA, and serve clients across the Hampton Roads area.
">How to Apply:
">Please submit your resume and cover letter to apply for this position.
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