Caregiver Scheduler Coordinator
3 days ago
**Job Title:** Caregiver Scheduler Coordinator
Silver Care LLC is seeking an experienced Caregiver Scheduler Coordinator to join our team. In this role, you will be responsible for scheduling caregivers to provide home care services to clients while maintaining high-quality and customer satisfaction standards.
The ideal candidate will have at least 1 year of experience in home health scheduling and possess strong organizational skills, attention to detail, and excellent communication and interpersonal skills. They will also be proficient in using scheduling software and other office applications.
About the Role:
- Schedule coordination: Coordinate schedules for caregivers and clients to ensure adequate coverage and optimal caregiver availability.
- Client communication: Communicate regularly with clients to understand their scheduling preferences, update them on caregiver assignments, and address any concerns or changes to their schedule.
- Caregiver assignment: Match caregivers with clients based on their skills, experience, and compatibility with client needs and preferences.
- Scheduling software management: Utilize scheduling software to manage caregiver schedules and client information and track necessary notes on clients and caregivers.
- Problem resolution: Address scheduling conflicts, last-minute cancellations, and other issues that may arise.
- Documentation and reporting: Maintain accurate records of client schedules, caregiver assignments, and any scheduling-related communications or incidents.
- Team collaboration: Collaborate with other members of the home care team to ensure seamless coordination of care and adherence to organizational policies and procedures.
Benefits:
- A competitive salary of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy.
- The opportunity to work with a dynamic and growing company.
Requirements:
- At least 1 year of experience in home health scheduling.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in using scheduling software and other office applications.
- Knowledge of home care services and the needs of elderly or disabled clients.
- A valid CNA License with 2 years or more of experience with direct care.
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