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Sales Gallery Team Lead

2 months ago

Sedona, Arizona, United States Hilton Grand Vacations Full time
Sales Gallery Team Lead

Hilton Grand Vacations is seeking a highly skilled Sales Gallery Team Lead to join our team. As a Sales Gallery Team Lead, you will be responsible for supervising the Sales Gallery Team to ensure a positive and productive environment for our tour guests and Sales team.

Key Responsibilities:
  • Supervise Sales Gallery Team Members' tasks, including greeting and seating guests, identifying and contacting the Sales Executive for tours, generating the Sales Executive tour sheet, and printing and completing gift receipts.
  • Monitor and maintain opening/closing of the Sales Gallery and assist the team in their duties as needed, including Sales Executive rotation and other related policies and procedures at the Front Desk.
  • Assist with gifting preparation and administration.
  • Request replenishments as needed and manage the inventory for each Team Member, and report any discrepancies.
  • Assist with interviewing Team Members and actively train Sales Gallery Team Members 1:1 during their onboarding process.
Qualifications:
  • High School Diploma
  • 3+ years experience in Operations, Front Desk, or Reservations in a hospitality capacity
  • Previous training experience
  • Ability to work a flexible schedule including weekends
  • Effectively communicate both written and verbal and the ability to comprehend simple instructions and short correspondence
  • Strong dedication to the consistent delivery of quality guest service

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.