Call Center Specialist
3 weeks ago
Signedeekee Architecture Studio is an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. We believe that architecture has the power to shape our world, ignite emotions, and inspire awe. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About the Job Description
We are seeking a skilled Customer Service Representative to join our dynamic team. As a Call Center Agent, you will handle a variety of calls, ranging from general questions about our products and services to more complex issues that may require deeper investigation. This role is essential to maintaining high levels of customer satisfaction and loyalty. Key responsibilities include answering incoming calls, handling customer inquiries, documenting customer interactions, and resolving customer complaints and issues in a timely manner. We are looking for individuals who possess excellent communication skills, both verbal and written, with strong listening abilities. Prior experience in a call center or customer service environment is a plus. A high school diploma or GED is required; additional education or certifications in customer service are preferred.
Salary and Benefits
We offer a competitive salary range of $18.50 - $24.00 per hour, along with benefits such as dental insurance, disability insurance, health insurance, and flexible spending accounts. If you're passionate about delivering exceptional customer experiences and have a keen sense of problem-solving, we encourage you to apply.
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Call Center Specialist
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