Call Center Specialist
4 days ago
At Planned Parenthood Southeastern Pennsylvania, we are dedicated to delivering high-quality reproductive health care services to our communities. As a Call Center Representative, you will play a critical role in ensuring that our patients receive exceptional care and support.
About UsOur organization operates 10 health centers throughout Chester, Delaware, Montgomery, and Philadelphia counties, providing medical services and sexuality education to millions of individuals each year. We are committed to advancing racial equity and promoting diversity, equity, and inclusion in everything we do.
Job DescriptionThis full-time position involves working in a dynamic and inclusive environment, where you will be responsible for:
- Providing clear and concise information to patients regarding reproductive health services.
- Responding to patient inquiries and resolving issues in a timely manner.
- Collaborating with healthcare teams to provide comprehensive support to patients.
- High school diploma or equivalent required.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office 365 software.
Plus comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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