Call Center Specialist 24/7 Expert

3 days ago


Philadelphia, Pennsylvania, United States Temple Health Full time
Overview

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices advancing the fight against disease, pushing medical science boundaries, and educating future healthcare professionals. As part of this mission, Temple Health continuously recruits top talent to join its diverse workforce.

Job Description

Serves as the single point of contact for internal and external customers ensuring easy access to physicians, employees, patients, programs, and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff daily. Provides appropriate information and facilitates requests within designated timeframes based on urgency.

Required Skills and Qualifications
  • High School Diploma or Equivalent (Required)
  • 2 Years experience in customer service or a Call Center (Required)
  • General Experience communicating in Spanish (Bilingual) (Preferred)
Salary and Benefits

The estimated annual salary for this position is $40,000-$60,000 depending on experience. Temple Health offers a comprehensive benefits package including health insurance, retirement plan, and paid time off.



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