Billing Coordinator
6 days ago
We are seeking an experienced Billing Specialist to join our team at Primoris Electric, Inc. in Inver Grove Heights, MN. This is a great opportunity to work with a reputable and stable company that values superior service and innovative problem-solving.
Job Summary: As a Billing Specialist, you will be responsible for assisting operations with billing procedures and processes, troubleshooting billing inquiries, and providing support to team members, customers, vendors, stakeholders, and employees.
Key Responsibilities:
- Assist with billing procedure and processes
- Troubleshoot billing inquiries for local operation assistants
- Provide support to team members, customers, vendors, stakeholders, and employees through friendly, professional, timely, and accurate responses to their inquiries
- Assist with additional billing necessary to be completed prior to team deadline
- Answer incoming calls in the office
- Communicate with customers via phone and email
- Investigate any escalations and respond in a timely manner (3-5 days, required by contract)
- Help crews with any questions, routing work
- Sort/Send important documents to various internal departments such as Fleet, HR, and IT
- Data Entry - entering new work orders, completing them to be invoiced without errors
- Must be proficient in Excel to create, format, and update ongoing spreadsheets for utility companies
Requirements:
- High school diploma or equivalent
- Three years' clerical/administrative experience
- Demonstrate proficiency in billing software
- Excellent analytical skills with a high level of accuracy and attention to detail
- Able to prioritize and plan work activities to be effective and efficient in order to meet strict deadlines
- Must be comfortable and effective working in an environment with changing demands, delays, and responding to unexpected situations
- Able to maintain and protect confidential information
- Track record of reliability and dependability
- Excellent verbal and written communication skills required; able to maintain a high level of professionalism when interacting with all customers (internal/external)
- Proven experience to thrive in a rapidly growing and changing organization
Benefits:
- Competitive market pay ($20-$24 per hour)
- Medical, Dental, and Vision insurance
- 401(k) with generous company match
- Company-paid Disability Insurance
- Company-paid Life Insurance
- Paid Holidays
- Paid Vacation & Sick Time
About Us: Primoris Services Corporation is a publicly owned and operated construction contracting company that provides complete, turnkey electrical and instrumentation construction and maintenance services. We value our employees and offer a comprehensive benefit package and opportunities for growth and advancement.
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