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Patient Access Coordinator
1 month ago
We are seeking a highly skilled Patient Access Specialist to join our team at INTEGRIS Health. This role is responsible for ensuring the efficient and effective provision of patient access services, including insurance verification, patient portion calculations, and authorization requirements.
Key Responsibilities- Ensures the appropriateness of complex patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirement activity.
- Performs financial counseling activity, including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, and obtaining signatures for required paperwork.
- Utilizes analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers.
- Collects patient payments and follows levels of authority to ensure financial clearance.
- Documents all patient account activities concisely, including authorization and patient liability requirements.
- Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits, and financial liability.
- 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables).
- Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting.
- May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience.
- College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred.
- Must be able to communicate effectively with others in English (verbal/written).