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Front Desk Representative

2 months ago

Dallas, Texas, United States Hilton Hotels & Resorts Full time
Job Summary

We are seeking a skilled and friendly Front Desk Agent to join our team at Hilton Hotels & Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Assist guests with various tasks related to their visit, including check-in, check-out, and room assignments.
  • Provide information about the hotel and local area, including dining, entertainment, and attractions.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Work collaboratively with other hotel staff to ensure seamless service delivery.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of hotel operations and services.
  • High school diploma or equivalent required.