Front Desk Representative

3 weeks ago


Dallas, Texas, United States Magnolia Dallas Downtown Full time
Job Summary

Magnolia Dallas Downtown is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest inquiries, and ensuring a seamless check-in and check-out experience.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process guest arrivals and departures, handling check-in and check-out procedures with accuracy and efficiency.
  • Respond to guest inquiries and requests, providing information and assistance as needed.
  • Work collaboratively with the front desk team to ensure a smooth and efficient operation.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in the hospitality industry, preferably in a front desk or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with accuracy and efficiency.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

About Magnolia Dallas Downtown:

Magnolia Dallas Downtown is a luxurious hotel located in the heart of Dallas, offering stunning views and exceptional service. Our team is dedicated to providing an unforgettable experience for our guests, and we are seeking a talented and motivated individual to join our team.



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