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Front Desk Representative

1 month ago

Dallas, Texas, United States Remington Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities
  • Check guests in and out of the hotel, ensuring accurate and efficient processing of transactions.
  • Assist with pre-registration and blocking of reservations as needed.
  • Manage cash handling, including receiving payments and making change correctly.
  • Review reservations with special requests and block rooms accordingly.
  • Have a working knowledge of hotel rates, discounts, and cancellation procedures.
Requirements

To be successful in this role, you will need to possess a high work ethic and self-initiative, with the ability to work varying schedules, including nights, weekends, and holidays.

You will be part of a team that values great experiences for our guests, and you will be expected to work collaboratively to achieve this goal.

What We Offer

As a Front Desk Agent at Remington, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service.

You will be part of a team that is passionate about providing great experiences for our guests, and you will have the opportunity to develop your skills and knowledge in a supportive and collaborative environment.