Human Resources Operations Coordinator

2 weeks ago

Roanoke, Virginia, United States ALCOVA Mortgage Full time

Position Overview
The Onboarding and Compliance Administrator plays a vital role in managing the administration and upkeep of ALCOVA Mortgage's Human Capital Management System (HCMS) database and other HR-related platforms.

This position is accountable for generating all Human Resources reports on a weekly, monthly, quarterly, and annual basis, including federal compliance reports.

The Onboarding and Compliance Administrator adheres to ALCOVA's policies and procedures, acting as an advocate for HR practices, and is well-versed in new-hire onboarding, recruitment, and post-hire processes. This role serves as the primary contact for inquiries related to HCMS within the organization.

Key Responsibilities
To ensure individuals with disabilities can perform essential functions, reasonable accommodations may be provided.

  • Conducts data entry and maintenance tasks to keep ALCOVA's HCMS-ADP databases current.
  • Offers support and assistance regarding all HCMS applications, including Payroll, Time and Attendance, Onboarding, Benefits, and the Applicant Tracking System.
  • Regularly inputs, reviews, and maintains HCMS data, covering areas such as compensation, job titles, departments, custom fields, PTO, locations, and user accounts.
  • Develops user guides and training materials for HCMS within the organization as required.
  • Implements updates to HCMS as new functionalities become available.
  • Facilitates new-hire and termination processes by ensuring accurate information is maintained in HR systems in collaboration with Corporate teams.
  • Acts as the HCMS point of contact for employee inquiries, troubleshooting issues as they arise.
  • Provides technical support for HCMS-related matters, suggesting process enhancements to boost efficiency and effectiveness.
  • Monitors and responds to inquiries received in HR-shared inboxes.
  • Generates all Human Resources reports, including ad hoc reports as necessary.
  • Creates additional reports for various departments and audits as requested.
  • Manages HR and industry-specific systems and training resources.
  • Conducts research and gathers data on HCMS and relevant industry software as needed.
  • Administers new-hire orientation programs, focusing on Benefits selection and HCMS introduction.
  • Maintains shared spreadsheets across multiple departments within the Corporate office.

Qualifications

  • High school diploma or GED, or a similar combination of education and experience.
  • Bachelor's Degree in Human Resource Management or Business Management is preferred.
  • Familiarity with payroll and timecard systems is advantageous.
  • Highly motivated and driven to achieve success.
  • Strong problem-solving and analytical abilities.
  • Exceptional organizational skills and attention to detail.
  • Maintains strict confidentiality regarding sensitive information.
  • Willingness to accept delegated tasks.
  • Knowledge of human resources processes related to new-hire onboarding and post-hire.
  • Proficient keyboarding skills for accurate data entry and report generation.
  • Ability to present information clearly in forms, tables, and spreadsheets.
  • Effective verbal and written communication skills.
  • Commitment to fostering a diverse workplace culture.
  • Ability to thrive in a dynamic and fast-paced environment.
  • Strong team player with a collaborative mindset.
  • Open to constructive feedback and willing to adapt for improvement.
  • Demonstrates trustworthiness and integrity.
  • Ability to work effectively within a team setting.
  • Proficient in identifying and resolving issues promptly.
  • Capable of understanding and responding to basic inquiries.
  • Proficient in reading, writing, and communicating in English.
  • Able to operate company equipment, including computers and standard office devices.
  • Competent in accessing, inputting, retrieving, and interpreting information using various computer systems.
  • Able to manage multiple tasks simultaneously.
  • Familiar with keyboard shortcuts and efficient task completion methods.
  • Relies on experience and judgment to achieve goals.
  • Works well under general supervision.
  • Compliance with relevant laws and regulations is mandatory.

Work Environment
This position operates in a clerical office setting with climate-controlled conditions, adequate lighting, and moderate noise levels.

Physical Demands
This role is primarily sedentary, with occasional filing and photocopying tasks that may require lifting files and standing as necessary.

Travel Requirements
Minimal travel may be required, including the use of private vehicles or airlines for business appointments.

Expected Hours of Work
Standard working hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., with potential evening and weekend work as needed.

Additional Duties
This position may involve additional responsibilities as assigned, with appropriate guidance and resources provided.

This Job Description is intended to provide a general overview of the position and is not exhaustive of all tasks and responsibilities associated with the role.

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