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Service Coordinator

2 months ago

Roanoke, Virginia, United States Dominion Care Full time
Job Summary

We are seeking a highly skilled and compassionate Service Coordinator to join our team at Dominion Care. As a Service Coordinator, you will play a vital role in overseeing the delivery of services to individuals with intellectual disabilities, ensuring their needs are met, and their quality of life is improved.

Key Responsibilities
  • Service Planning and Coordination
    • Develop and implement individualized service plans to meet the unique needs of each client.
    • Coordinate with healthcare providers, family members, and other stakeholders to ensure seamless service delivery.
  • Staff Supervision and Development
    • Supervise and mentor Direct Support Professionals to ensure they have the necessary skills and knowledge to provide high-quality care.
    • Provide ongoing training and professional development opportunities to enhance staff skills and knowledge.
  • Quality Assurance and Compliance
    • Ensure compliance with relevant regulations, policies, and procedures related to in-home support services.
    • Monitor and evaluate the quality of services provided to clients, making recommendations for improvement as needed.
  • Communication and Collaboration
    • Develop and maintain effective relationships with clients, family members, and other stakeholders to ensure their needs are met.
    • Collaborate with other service providers and community resources to ensure comprehensive support for clients.
Requirements
  • Education and Experience
    • Bachelor's degree in social work, psychology, human services, or a related field.
    • 2-3 years of experience in direct support, case management, or a related field.
  • Skills and Qualities
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management skills.
    • Ability to work independently and as part of a team.
    • Compassionate and empathetic approach to working with individuals with disabilities and their families.
What We Offer
  • Competitive Salary and Benefits
    • Comprehensive health benefits, including dental and vision coverage.
    • Employee assistance program.
    • Life insurance and other supplemental benefits available.
  • Professional Development Opportunities
    • $500.00/year towards continuing education and professional development.
  • Flexible Scheduling
    • Flexible scheduling to accommodate the needs of our clients and staff.