Customer Service Team Manager

4 days ago


Solon, Ohio, United States Tech24 Full time
About the Role
The Service Coordinator is responsible for providing exceptional customer service by coordinating service calls, dispatching technicians, and maintaining customer relationships.

The successful candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. They will also have knowledge of industry practices and procedures, as well as strong organizational and time management skills.

Estimated salary: $50,000 - $70,000 per year.

In this role, you will work closely with our team of service technicians to ensure that customers receive the best possible service. You will be responsible for scheduling service calls, dispatching technicians, and maintaining customer databases. You will also communicate with customers to provide updates on their service requests and resolve any issues that may arise.

We offer a comprehensive benefits package, including medical, vision, and dental insurance, paid vacation and sick days, and a 401(k) retirement savings plan.

If you are a highly motivated and organized individual who is looking for a new challenge, then we encourage you to apply for this exciting opportunity.

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