Customer Experience Ambassador
3 days ago
Lakefront Cleveland, a dynamic consulting firm driven by innovation and passion for delivering exceptional customer experiences, seeks an ambitious individual to join its Sales & Customer Service team.
As a Sales & Customer Service professional at Lakefront Cleveland, you will play a pivotal role in shaping the customer journey from initial interaction to final handshake. Whether igniting new accounts, delivering tailored solutions, or exceeding client expectations, your contributions will directly impact our success and client satisfaction.
We offer a unique opportunity for motivated individuals who love creating value and thrive in fast-paced environments. If you're a people-oriented professional with a passion for entrepreneurship and leadership development, we invite you to explore this exciting opportunity.
Why Choose Us?
- We are setting records with unparalleled growth this year.
- We create and execute innovative, personalized advertising campaigns that open doors to new customer accounts.
- We provide hands-on training and mentorship to support career growth.
Sales & Customer Service Position Responsibilities:
- Engage with customers to understand their needs and recommend suitable products and services.
- Attend daily team meetings to stay up-to-date on product promotions, knowledge, and skills trainings.
- Lead outreach and sales initiatives while maintaining a strong work ethic.
- Analyze competitor marketing and sales materials to stay ahead of the competition.
- Provide exceptional customer service, explain account details, build client relationships, and explore upgrade options.
- Collaborate with team members to enhance marketing efforts.
- Organize in-person appointments and events to leave a lasting impression.
Sales & Customer Service Position Requirements:
- At least 1 year of experience in Customer Service, Management, or Sales, or a related college degree.
- Excellent communication skills, including verbal abilities.
- A goal-driven attitude with a focus on achieving excellence.
- A strong work ethic and positive attitude.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a competitive compensation package and opportunities for growth and development.
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