Customer Experience Manager
4 days ago
Permatex is a leading manufacturer and marketer of premium chemical products to the automotive maintenance and repair markets. Our product categories include gasket makers, sealants, hand cleaners, threadlockers, adhesives, cleaners, repair kits, and lubricants under well-recognized brand names.
Salary
We offer a competitive salary in exchange for your skills and experience. Our estimated annual salary for this role is $85,000-$110,000, depending on qualifications and location.
Job Description
The Customer Success Manager will lead the team of Order Management Specialists, supporting the success of Traditional, International, and Intercompany sales channels. This role involves managing daily order-entry and customer-related activities across multiple sales channels. The ideal candidate will have prior experience with Automotive Aftermarket and/or distribution-based selling.
Key Responsibilities:
- Lead team of Order Management Specialists in managing daily order-entry and customer-related activities.
- Establish and implement department standards and procedures.
- Coordinate with cross-functional departments to ensure timeliness of shipments and evaluate new processes to support key customers.
Required Skills and Qualifications:
- Bachelor's degree in business or related field preferred.
- 5+ years of customer service or related experience.
- Prior experience with JDE or similar ERP system is highly desired.
Benefits:
We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Customer Experience Ambassador
4 weeks ago
Solon, Ohio, United States Lakefront Cleveland Full timeUnlock Your Potential as a Sales & Customer Service ProfessionalLakefront Cleveland, a dynamic consulting firm driven by innovation and passion for delivering exceptional customer experiences, seeks an ambitious individual to join its Sales & Customer Service team.As a Sales & Customer Service professional at Lakefront Cleveland, you will play a pivotal role...
-
Customer Experience Ambassador
4 weeks ago
Solon, Ohio, United States Lakefront Cleveland Full timeAbout Lakefront ClevelandWe're a dynamic consulting firm fueled by innovation and a passion for delivering exceptional customer experiences.As part of our Sales & Customer Service team, you'll play a pivotal role in shaping the customer journey from the very first interaction to the final handshake. Whether you're igniting new accounts, delivering tailored...
-
Customer Experience Ambassador
7 days ago
Solon, Ohio, United States Play Day Cafe LLC Full timeCompany OverviewAt Play Day Cafe LLC, we strive to create a fun and engaging environment for children of all ages. Our 15,000 square foot indoor playground is the perfect destination for families looking for a unique entertainment experience.We are committed to providing exceptional customer service and ensuring that every child has an amazing time at our...
-
Delightful Customer Experience Specialist
2 weeks ago
Solon, Ohio, United States Walgreens Full timeWe're seeking a highly motivated and enthusiastic Delightful Customer Experience Specialist to join our team at Walgreens. As a key member of our customer-facing team, you'll have the opportunity to model and deliver a distinctive and delightful customer experience, while also providing recommendations to customers on products and services.With an estimated...
-
Cafe Customer Experience Specialist
7 days ago
Solon, Ohio, United States Play Day Cafe LLC Full timeAbout the OpportunityAre you passionate about working in a fun, fast-paced environment where no two days are ever the same? Do you enjoy making a difference in people's lives and building relationships with our guests?At Play Day Cafe, we're more than just a place to work – we're a family. Our team members are the heart of our business, and we take pride...
-
Customer Success Manager Lead
5 days ago
Solon, Ohio, United States ITW Permatex Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Success Manager to lead our team of Order Management Specialists. This role is critical in supporting the success of Traditional, International, and Intercompany sales channels.
-
Customer Service Team Manager
6 days ago
Solon, Ohio, United States Tech24 Full timeAbout the RoleThe Service Coordinator is responsible for providing exceptional customer service by coordinating service calls, dispatching technicians, and maintaining customer relationships.The successful candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. They will also have...
-
Checkout Experience Expert
2 weeks ago
Solon, Ohio, United States Walgreens Full timeAbout the JobThe Customer Service Associate at Walgreens plays a critical role in delivering a world-class customer experience. As a member of our retail team, you will be responsible for providing top-notch service, supporting sales growth, and maintaining store operations. This is a fantastic opportunity to grow your career and develop valuable skills in a...
-
Customer Service Specialist
2 weeks ago
Solon, Ohio, United States 7-Eleven Full timeAre you a driven and results-oriented individual looking for a new challenge? As a Customer Service Specialist at 7-Eleven, you will be responsible for delivering exceptional customer experiences and driving sales through effective communication with customers. You will also be maintaining a clean and organized store environment and performing various tasks...
-
Customer Service Coordinator
3 weeks ago
Solon, Ohio, United States Tech-24 A Commercial Food Service Repair Company, Inc. Full timeOverviewTech-24 A Commercial Food Service Repair Company, Inc. is a leading provider of repair services for commercial food service equipment. We are seeking an experienced Customer Service Coordinator to join our team in Cleveland.About the RoleThis is a unique opportunity to work with a dynamic company that values customer satisfaction and technical...
-
Custom Home Development Lead
7 days ago
Solon, Ohio, United States Alair Homes Solon Full timeWhat We OfferAs a Senior Construction Project Manager at Alair Homes Solon, you can expect a competitive salary with performance bonuses, generous vacation policy, and opportunities for career growth and potentially owning your own custom home and remodeling location. You will also have access to exceptional training, supportive team environment, and the...
-
Hospitality and Golf Experience Provider
5 days ago
Solon, Ohio, United States X-Golf Solon Full timeAre you a team player looking for a challenging yet rewarding role? Look no further! At X-Golf Solon, we're seeking Full-Time Hospitality and Golf Experience Providers to join our team. As a Bartender/Server, you'll be responsible for delivering exceptional customer experiences while working in a fast-paced, fun environment.We offer a competitive salary of...
-
Accounts Receivable Manager
7 days ago
Solon, Ohio, United States The Third Estimate Full timeAccount Receivable Manager Job DescriptionThe Third Estimate is seeking an experienced Accounts Receivable Manager to lead our team in managing customer payments and resolving any issues that may arise. This role requires a strong finance background, with expertise in QuickBooks and excellent communication skills.The ideal candidate will have prior...
-
Operational Manager
5 days ago
Solon, Ohio, United States Play Day Cafe LLC Full timeWork DescriptionWe're searching for an Operational Manager to oversee the day-to-day activities at Play Day Cafe LLC. As an Operational Manager, you'll be in charge of ensuring that everything runs smoothly, from customer service to inventory management.About Our Company:Play Day Cafe LLC prioritizes work-life balance and offers flexible working hours. This...
-
Sales Growth Manager
1 week ago
Solon, Ohio, United States Eclipse Compliance Testing Full timeWe are an established company in the gaming industry, specializing in compliance testing for amusement games, slot machines, and lottery systems. As a Sales Growth Manager, you will play a crucial role in expanding our customer base and increasing revenue.Your main responsibilities will include managing daily sales operations, tracking results, and...
-
Order Management Executive
4 days ago
Solon, Ohio, United States ITW Full timeJob DescriptionWe are seeking an experienced Sales Team Manager to lead our sales team and drive business growth. As a key member of our sales team, you will be responsible for managing customer relationships, developing and implementing sales strategies, and leading a team of sales professionals.The successful candidate will have a proven track record in...
-
Solon, Ohio, United States 3385 Panera Bread Solon DT Full timeJob OverviewAt 3385 Panera Bread Solon DT, we are seeking a dynamic Team Member to join our team. As a Team Member, you will play a crucial role in delivering exceptional customer service and contributing to the success of our bakery-cafes.CompensationWe offer competitive wages and team tipping, with an estimated salary range of $12-$15 per hour, depending...
-
Customer Service Coordinator
1 week ago
Solon, Ohio, United States Tech24 Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Tech24. In this role, you will be responsible for dispatching service jobs to technicians, routing their schedules, and providing exceptional customer service. You will also assist with warehouse operations, including receiving and processing incoming...
-
Store Associate Manager
2 weeks ago
Solon, Ohio, United States 7-Eleven Full timeAs a Store Associate Manager at 7-Eleven, you will be responsible for leading a team of sales associates and ensuring that they are providing exceptional customer service and meeting sales targets. You will also be responsible for maintaining a clean and organized store environment, performing various tasks such as ringing sales and managing cash control,...
-
Senior Sanitation Manager
2 weeks ago
Solon, Ohio, United States ABM of Ohio Full timeAbout the RoleWe are seeking a highly motivated Senior Sanitation Manager to lead our cleaning team at ABM of Ohio. This is an excellent opportunity for someone just entering the workforce or returning to the workforce with limited experience and education.Job DescriptionThe Senior Sanitation Manager will be responsible for providing leadership and direction...