Warehouse and Dispatch Team Member

3 weeks ago


Solon, Ohio, United States Tech24 Full time
About the Role

In this dynamic and challenging role, you will serve as the central hub of communication between customers and technicians. As a Logistics Operations Associate, you will be responsible for managing the flow of goods and services, ensuring timely and efficient delivery to our customers. Your primary focus will be on dispatching service jobs to technicians, routing their schedules, and communicating effectively with both customers and technicians.

This is a hybrid position that combines basic Warehouse/Shipping and Receiving tasks with Dispatch. You will be working in a fast-paced environment, requiring strong problem-solving skills and the ability to multitask efficiently. If you have experience in a warehouse or dispatch setting and possess excellent communication skills, we encourage you to apply. The estimated salary for this role is $50,000 - $60,000 per year, depending on experience.

Key Responsibilities:

  • Dispatch service jobs to technicians' boards
  • Rout technicians' schedules
  • Call customers with appointment times
  • Communicate effectively with customers and technicians
  • Manage the flow of goods and services
    • Process incoming stock and materials
    • Pick and fill orders from stock
    • Pack and ship orders
    • Deliver inventory to field technicians
    • Organize and maintain stock in the warehouse
    • Resolve any issues related to stock or inventory
    • Work closely with the administrative staff to ensure smooth operations

Requirements:

  • High school diploma or equivalent preferred
  • 1-2 years warehouse experience preferred
  • Able to work in a fast-paced environment
  • Strong problem-solving skills
  • Excellent communication skills
  • Computer literate
  • Dependable and honest professional
  • Team player
  • Driver's license and acceptable driving record
  • Some dispatching experience required


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