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Systems Administrator

2 months ago

Mount Vernon, New York, United States InsideHigherEd Full time
About the Role

Cornell College is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, you will be responsible for the day-to-day management of our campus client-server integrations, including network printing, malware detection systems, campus-wide software deployment, and lab/technology classroom computing.

Key Responsibilities
  • Software Deployment: Manage centralized software deployments to campus users, computer labs, and tech classrooms.
  • Network Infrastructure: Assist with installation, monitoring, and support of the college network infrastructure, both wired and wireless.
  • Server Management: Assist with installing, monitoring, and supporting the college enterprise server farm and virtual machines.
  • Vendor Management: Initiates and works with vendor technical support as needed.
  • Access Management: Access management for several systems such as Google Workspace, Jira, and file servers.
  • Emerging Technologies: Investigate and test emerging hardware and software technologies.
  • Software Licensing: Manages and renews software licensing across campus.
  • Citrix Virtual Applications: Configures and maintains Citrix virtual applications.
  • Escalation Point: Acts as a tertiary escalation point for the Desktop Support team.
  • Disaster Recovery: Compile and maintain Disaster Recovery plan.
  • Campus Technology Planning: Participate in long and short-term campus technology planning.
  • On-Call Rotation: Participate in on-call rotation and maintain a log of services and times.
About Cornell College

Cornell College is a selective liberal arts college distinguished by our Ingenuity curriculum that builds on the strengths of our One Course At A Time schedule. This combination encourages the qualities of being thoughtful, original, and inventive, using the strengths of a liberal arts education to apply ideas to solve problems and meet challenges through hands-on experience in learning.

Qualifications and Education Requirements

We are seeking an individual with an Associate's degree in an appropriate computer-related field or equivalent technical certifications (e.g., CompTIA, Microsoft, Cisco) and experience. A minimum of 3-5 years of experience in systems administration, preferably in a higher education environment, is required. Experience with administering server-based applications and services is required. Previous Cisco networking experience is preferred. Experience with open source and Apple operating systems is a plus. Proficiency in managing Windows and Linux servers, virtualization technologies (e.g., VMware, Hyper-V, Citrix), and cloud services (e.g., AWS, Azure, and Google Workspace) is required.

Excellent written and verbal communication, presentation, organization, and problem-solving skills are essential. Ability to effectively communicate and interact professionally in various situations (in person and on the telephone) is required. Must be able to manage own time, meet deadlines, set priorities, and work independently and as part of a team. Must know about computer networking, desktop operating systems, and software (specifically Windows Server, Windows Desktop, Mac OS, and Microsoft Office Suite). Ability to troubleshoot network connections and operating systems is required.

Preferred Skills

Experience with academic software and learning management systems is preferred. Knowledge of ITIL framework and best practices is a plus. Familiarity with scripting and automation tools (e.g., PowerShell, Python) is a plus.