Client Admissions Coordinator
2 weeks ago
Juniper is a dynamic and innovative company that specializes in creating connections between wholesale buyers and sellers through a variety of channels, including physical markets and digital platforms. We pride ourselves on our expansive network and the ability to facilitate growth and success for our clients.
Key Responsibilities
The Client Admissions Coordinator will play a crucial role in ensuring an exceptional customer experience by managing the registration process for our clients. This position involves providing accurate information and support to clients during their registration at our events.
- Welcome and register both new and returning clients while accurately entering data into our registration system.
- Deliver precise information regarding our facilities, events, and admission policies through various communication channels, including phone, email, and in-person interactions.
- Maintain an organized inventory of registration materials.
- Assist with data entry tasks across different departments as needed.
- Participate in cross-training opportunities within Customer Relations and Call Center teams.
- During peak event periods, oversee a team of temporary staff to ensure smooth operations.
- Weekend availability may be required during high-demand events.
- A high school diploma or equivalent is mandatory.
- Proficiency in Microsoft Office applications.
- Strong typing and data entry capabilities.
- Previous experience in customer service is essential.
- 1-2 years of experience in a registration or similar role is preferred.
- Ability to remain composed and manage multiple tasks in a fast-paced environment.
- Customer-Centric Approach - We prioritize our clients' needs and strive to deliver tailored solutions.
- Resilience - We approach challenges with determination and a positive mindset.
- Integrity - We uphold the highest standards of trust and accountability.
- Community Engagement - We embrace diverse perspectives and contribute positively to our surroundings.
- Collaborative Growth - We foster teamwork and build connections to create valuable opportunities.
At Juniper, our team members are our greatest asset. Our success is driven by collaboration, creativity, and commitment. We offer a comprehensive benefits package that includes competitive health coverage, retirement plans, and unique perks such as unlimited paid time off, parental leave, and professional development opportunities.
We believe that diversity enhances our workplace, and we are proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About Juniper
Juniper is a leader in facilitating connections within the wholesale market, providing a platform for buyers and sellers to engage year-round. We are committed to delivering exceptional service and innovative solutions to meet the evolving needs of our clients.
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