Patient Admissions Specialist
2 weeks ago
Position: Patient Admissions Specialist
Compensation: $18-20/hr.
Work Environment: Healthcare Sector
Key Responsibilities:
- Facilitate the intake process for clients referred by medical professionals, legal firms, and funding organizations by managing appointment scheduling through EClinicalWorks.
- Engage with legal representatives, the Marketing Director, and various departments within the organization to coordinate patient appointments with the designated healthcare provider.
- Monitor and document requests received via phone, email, fax, and Referral MD.
- Gather essential information regarding new patients, including demographic details and medical records when required.
- Confirm health insurance coverage as needed.
- Maintain composure in high-pressure situations while efficiently scheduling emergency patient appointments.
- Exhibit flexibility in arranging and rearranging patient appointments according to the appropriate categories.
- Record all interactions within patient accounts accurately.
- Undertake additional tasks as necessary due to procedural or structural changes.
Required Qualifications:
- Experience with EMR scheduling, specifically EClinicalWorks, is essential.
- Background in Personal Injury is preferred.
- Typing proficiency of at least 40 words per minute.
- Strong customer service skills.
- Bilingual in Spanish is advantageous but not mandatory.
- Exceptional verbal and written communication abilities.
- Capacity to thrive in a fast-paced, high-volume healthcare environment.
- Ability to manage multiple tasks simultaneously.
- Meticulous attention to detail in data entry tasks.
- Familiarity with computers, fax machines, and other relevant technology.
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