Senior Manager, Business Technology

1 week ago

Oakland, California, United States Pacific Gas and Electric Company Full time

Job Summary

We are seeking a highly skilled Senior Manager, Business Technology to lead our Engineering and Work Management team. As a key member of our organization, you will be responsible for developing and implementing our mobile and web application strategy, partnering with IT teams to drive innovation and growth.

Key Responsibilities

  • Develop and refine our mobile engineering and DevOps vision, driving business value realization through measurable cross-functional programs.
  • Lead the team to deliver high-quality client products on time and on budget, bringing predictability to our overall performance and delivery.
  • Implement and cultivate a vibrant Agile and engineering culture, inspiring and enabling the team to achieve their vision of providing highly automated Cloud and CI/CD platforms.
  • Function as a subject matter expert in Mobile engineering and Cloud platforms, enabling effective designs and decisions in the architecture and engineering of our platform products.
  • Partner with business and operations stakeholders on roadmaps, timelines, and technical strategy.
  • Support the Business Plan Deployment process and manage the team's financial forecast and actual spend.
  • Champion engineering and operational excellence, establishing metrics for quality and velocity, and improving our end-to-end service availability and performance monitoring/tracking solution.
  • Stay up-to-date on industry trends and technologies, applying them quickly to our products.
  • Cultivate strong relationships and develop a deep understanding of business goals and initiatives to create multi-year technology plans.
  • Support and collaborate with Operation Managers to ensure systems performance and service level requirements are met.
  • Develop, retain, and build a diverse employee team that demonstrates engagement, motivation, and a strong results orientation, improving joy at work for our team members and customers.
  • Sponsor Continuous Improvement efforts that lean and improve process and lower operation costs.

Leadership Qualities

We expect our leaders to conduct themselves with the highest ethics and integrity, embodying specific leadership qualities.

The ideal leader for this position will be a fast-moving, customer- and people-centric, business-driven technologist with a diverse skillset, including strong servant leadership skills, adept at management skills with a deep passion and knowledge for Agile methodology, and a thought leader in Mobile Solutions (both custom-built and SaaS platforms) with a track record of building trusted relationships based on results.

Strategic Mindset

  • Seeing ahead to future possibilities and translating them into breakthrough strategies.
  • Operating effectively, even when things are not certain, or the way forward is not clear.

A Leader in the Community and Industry

  • Effectively building formal and informal relationship networks inside and outside the organization.
  • Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

  • A safety champion in words and deeds with respect to both employee and public safety.
  • Maintaining an environment of open dialog and free of retaliation.

Influences and Inspires

  • Using various communications that convey a clear understanding of the needs of different audiences.
  • Maneuvering comfortably through complex policy, process, and people-related dynamics.

Optimizes Team Performance

  • Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

  • Recognizing the value that different perspectives and cultures bring to an organization.

Fiscally Responsible

  • Interpreting and applying understanding of key financial indicators to make better business decisions.
  • Planning and prioritizing work to meet commitments aligned with organizational goals.

Leads Ethically and in Compliance

  • Sponsoring and sustaining a high-integrity speak-up corporate culture that prioritizes ethics, safety, and compliance.
  • Building on necessary level of industry, company, and subject-matter expertise, including laws and regulations.

Provides a High Level of Customer Service

  • Building strong customer relationships and delivering customer-centric solutions.

Qualifications

  • Bachelor's Degree in Computer Science or job-related discipline or equivalent experience.
  • Experience in IT-Information Technology projects, large projects, 8 years.

Desired Qualifications

  • 5-10 years of experience leading platform-oriented teams in Enterprises.
  • 3-5 years of experience as a Manager or Sr. Manager in an engineering capacity.
  • Demonstrated success as a change agent leading significant transformational initiatives in highly complex, matrixed organizations.
  • Deep passion and knowledge of SAFE Agile principles, techniques, and methods.
  • Strong financial acumen.

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