Operations Coordinator

3 days ago

Portland, Oregon, United States GLS US GROUP Full time
About GLS US GROUP

GLS US GROUP is a leading provider of time-critical package shipping solutions, operating in over 40 countries across Europe and expanding its services in the US. With annual revenues exceeding $4 billion, we are committed to delivering exceptional customer experiences and innovative logistics solutions.

Purpose of Position

The Operations Coordinator plays a critical role in supporting the daily operations of our assigned location, ensuring seamless delivery and pickup of parcels and packages. This position requires excellent communication skills, a positive attitude, and a willingness to work collaboratively with drivers, customers, and other team members.

Key Responsibilities
  • Assure drivers have up-to-date route sheets for each scheduled route.
  • Assist TPC managers in getting drivers out on time and monitor their performance.
  • Ensure all pickups are scheduled to the appropriate route driver.
  • Conduct weekly TPC business relationship meetings.
  • Maintain cordial working relationships with drivers, managers, and other department employees.
  • Demonstrate a comprehensive knowledge of roads and streets in service areas to assist drivers in locating delivery sites.
  • Communicate with department employees, dispatching to needed locations to respond to routine requests or urgent situations.
  • Maintain or assist in maintaining assigned files and records; receive and process example pre-trips, sign-out sheets, or employee forms.
  • Maintain current knowledge of routes and locations to ensure timely services and accurate information.
  • Perform a variety of clerical support duties as assigned; type correspondence, memos, and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages; prepare and process requisitions; distribute mail.
  • Perform dispatching and clerical support duties for assigned department.
  • The Operations Coordinator will support and assist individual needs with operating applications and processes within operations. Coordinate with operations and management to ensure that all necessary paperwork, permits, and/or licenses are completed and valid. Review all email correspondences and address or direct correspondences to the appropriate operations manager for review. Compile and maintain various reports and spreadsheets as needed for the position. Assist with various departments as needed for Operations Management. Assist with Training and on-boarding as assigned by management. Maintains workflow within the department. Performs other projects and duties as assigned.
Lifting Requirements

0-25 lbs. - Regularly (65-100%); 26-50 lbs. - Frequently (34-64%); 51+ lbs. - Frequently (34-64%); Must be able to lift 75 lbs.

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must also be willing to follow instructions and accept supervision, maintain a positive attitude toward their work, and cooperate with co-workers and supervisors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GLS US GROUP is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply and strive to select the best-qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Salary: $18.00 hourly

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