Operations Manager for Contact Center Services

Estimated salary: $95,000 - $155,000 per yearAbout the RoleKLA is seeking a highly skilled Contact Center Vendor Operations Analyst to join our team. In this role, you will be responsible for managing vendor relationships, analyzing call center metrics, and implementing process improvements.Key Responsibilities:Develop and implement strategies to improve...

About the RoleWe are seeking an experienced Call Center Lead Representative to lead our Corporate Call Center team. The successful candidate will possess excellent communication skills, leadership abilities, and a passion for delivering exceptional customer experiences. As a key member of our team, you will play a vital role in driving sales growth and...

Job OverviewVictory Automotive Group, a leading family-owned and operated business with over 50 dealerships across the United States, is seeking highly motivated individuals to join our Contact Center team. As an Automotive Customer Service Representative, you will be responsible for providing world-class customer service to our valued clients.

Job Summary:Contact Center Customer Advocate at Victory Automotive Group. We are seeking a highly motivated individual with excellent customer service skills to provide world-class support via phone, email, and text message.As a Contact Center Customer Advocate, you will be responsible for managing inbound and outbound calls, scheduling service appointments,...

Job OverviewThe National Center for Manufacturing Sciences (NCMS) is seeking a skilled Operations Manager to join its team. As an Operations Manager, you will be responsible for planning and executing multiple projects simultaneously, considering contingencies and alternatives.This role provides leadership and/or support for each step of full-cycle project...

IHA St. Joe's Medical Group is seeking an experienced Healthcare Contact Center Agent to provide exceptional patient care and support. As a member of our dedicated team, you will be responsible for handling incoming calls, assessing call urgency, and directing calls accordingly.The estimated salary for this position is $48,000 - $65,000 per year, based on...

Job OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. As an Contact Center Vendor Operations Analyst, you will play a critical role in driving excellence in outsourced contact center operations, navigating complex scenarios, and fostering strong vendor relationships.The ideal candidate will have proven...

Company OverviewKLA is a leading global technology provider in the electronics manufacturing ecosystem. We develop cutting-edge systems and solutions for semiconductor production, enabling the creation of innovative electronic devices. Our company focuses on innovation, investing 15% of our sales back into research and development.Our expert teams...

Job OverviewCarpenter Bros Hardware Do It Center is seeking an experienced Store Operations Manager to oversee daily store operations and lead a team of sales associates. This is a challenging and rewarding role that requires strong leadership skills, excellent customer service abilities, and the ability to work effectively in a fast-paced retail...

About the RoleCarpenter Bros Hardware Do It Center is a locally owned and operated business that prides itself on providing exceptional customer service and supporting its community. As an Assistant Manager, you will play a critical role in maintaining this commitment to excellence.Job Description* Assist the store manager in overseeing daily store...

The Victory Automotive Group Customer Contact Center is seeking a highly skilled and motivated Call Center Lead Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and assisting customers with their inquiries.Key Responsibilities:Answer incoming phone calls and respond to...

Job DescriptionThe Early Learning Center Assistant Director is responsible for overseeing the day-to-day operations of our childcare facility. This individual will be responsible for ensuring compliance with state regulations and maintaining accurate records.ResponsibilitiesMaintain compliance with state regulations and Schools standards.Implement a health...

About the PositionWe are seeking a talented Phone Support Agent to join our Contact Center team at Victory Automotive Group. As a Phone Support Agent, you will be responsible for handling customer inquiries, addressing concerns, and providing exceptional support to our clients. If you have a passion for delivering outstanding customer service and working in...

Job OverviewVictory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We prioritize providing exceptional opportunities for employees, customers, communities, and manufacturers alike. Our commitment to excellence drives us to continually improve our dealerships and services to meet customer needs.We...

Job DescriptionThe National Center for Manufacturing Sciences (NCMS) is seeking a detail-oriented and customer-focused Human Resources Generalist to join its team in Ann Arbor, Michigan. As a key member of the HR department, you will be responsible for providing exceptional service to employees and management, as well as supporting the organization's goals...

We are seeking a skilled Food Service Operations Manager to join our team at Sodexo. In this role, you will be responsible for ensuring the smooth operation of our food service facilities, from menu planning to food preparation and presentation.As a Food Service Operations Manager, you will work closely with our culinary team to develop and implement menus...

Job SummaryWe are seeking a Cleaning Services Operations Manager to join our team at Facilities 360. As a key member of our operations team, you will be responsible for overseeing the quality of janitorial services across multiple sites. This role requires a proactive leader with excellent attention to detail, strong organizational skills, and the ability to...

Job Summary:We are seeking a highly motivated Operations Manager - Environmental Services to join our team at Trinity Health. The successful candidate will be responsible for managing the day-to-day operations of our EVS Department, ensuring a safe and healthy environment for patients, visitors, and staff.Key Responsibilities:Developing and implementing...

Job SummaryWe are seeking a dedicated Building Engineer to join our team at Bevara Building Services. As a Building Engineer, you will be responsible for maintaining the physical condition of our commercial buildings in the Ann Arbor area.Estimated Salary: $65,000 - $85,000 per year.Key Responsibilities:Conduct regular assessments of building systems.Perform...

About the RoleThe University of Michigan is seeking a detail-oriented Senior Operations Coordinator to join the Michigan Value Collaborative team in Ann Arbor. This role requires strong management, interpersonal, organizational, and communication skills.Job SummaryThe Michigan Value Collaborative (MVC) aims to improve healthcare in Michigan through...