Contact Center Operations Specialist

Estimated salary: $95,000 - $155,000 per yearAbout the RoleKLA is seeking a highly skilled Contact Center Vendor Operations Analyst to join our team. In this role, you will be responsible for managing vendor relationships, analyzing call center metrics, and implementing process improvements.Key Responsibilities:Develop and implement strategies to improve...

Job OverviewWe are seeking a highly skilled Contact Center Vendor Operations Analyst to join our team. This role involves steering outsourced contact center operations, improving team performance, and devising continuous improvement initiatives that drive excellence.About the RoleSteer outsourced contact center operations, with a history of improving team...

About the RoleWe are seeking an experienced Call Center Lead Representative to lead our Corporate Call Center team. The successful candidate will possess excellent communication skills, leadership abilities, and a passion for delivering exceptional customer experiences. As a key member of our team, you will play a vital role in driving sales growth and...

IHA St. Joe's Medical Group is seeking an experienced Healthcare Contact Center Agent to provide exceptional patient care and support. As a member of our dedicated team, you will be responsible for handling incoming calls, assessing call urgency, and directing calls accordingly.The estimated salary for this position is $48,000 - $65,000 per year, based on...

Job OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. As an Contact Center Vendor Operations Analyst, you will play a critical role in driving excellence in outsourced contact center operations, navigating complex scenarios, and fostering strong vendor relationships.The ideal candidate will have proven...

Job OverviewVictory Automotive Group, a leading family-owned and operated business with over 50 dealerships across the United States, is seeking highly motivated individuals to join our Contact Center team. As an Automotive Customer Service Representative, you will be responsible for providing world-class customer service to our valued clients.

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Healthcare Call Center Specialist. In this role, you will be responsible for providing exceptional service to patients and their families through various communication channels.The successful candidate will have 4+ years of customer service experience, with...

About the RoleWe are looking for a skilled and dedicated Customer Engagement Specialist to join our team. In this role, you will manage both inbound and outbound customer calls, providing exceptional service and support to our customers. With a focus on building strong relationships and delivering outstanding results, you will play a key role in driving...

Job Summary:Contact Center Customer Advocate at Victory Automotive Group. We are seeking a highly motivated individual with excellent customer service skills to provide world-class support via phone, email, and text message.As a Contact Center Customer Advocate, you will be responsible for managing inbound and outbound calls, scheduling service appointments,...

The Victory Automotive Group Customer Contact Center is seeking a highly skilled and motivated Call Center Lead Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and assisting customers with their inquiries.Key Responsibilities:Answer incoming phone calls and respond to...

Job DescriptionThe Early Learning Center Assistant Director is responsible for overseeing the day-to-day operations of our childcare facility. This individual will be responsible for ensuring compliance with state regulations and maintaining accurate records.ResponsibilitiesMaintain compliance with state regulations and Schools standards.Implement a health...

At Clarivate Analytics US LLC, we are seeking an Enterprise Operations Specialist to join our team.About the RoleThe successful candidate will be responsible for handling operations for enterprise systems and supporting infrastructure hosted on the cloud. This includes managing all environments for multiple SaaS applications along with apps hosted on...

Estimated Salary RangeFor this position, we offer a competitive salary range of $92,800 - $146,600 annually, based on location, experience, and qualifications. Our total rewards package also includes medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance,...

**About the Role:**We are seeking a Human Resources Specialist to join our dynamic team at NCMS: National Center for Manufacturing Sciences. This is a hybrid role based in Ann Arbor, Michigan, with 3 days required in the office.Key Responsibilities:Lead the recruitment process for on-site and remote roles, collaborating with hiring managers to identify...

TotalMed Staffing, a leading healthcare staffing agency, is seeking an experienced Registered Nurse-Cardiovascular Operating Room specialist for a travel assignment in the United States.As a Cardiovascular Operating Room Nurse, you will have the opportunity to work with a top-rated medical facility in Michigan and contribute to delivering exceptional patient...

About the PositionWe are seeking a talented Phone Support Agent to join our Contact Center team at Victory Automotive Group. As a Phone Support Agent, you will be responsible for handling customer inquiries, addressing concerns, and providing exceptional support to our clients. If you have a passion for delivering outstanding customer service and working in...

Job OverviewWe are seeking a highly skilled and efficient Warehouse Operations Specialist to join our team at Johnstone Supply LLC. This role is responsible for ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.

Job Title: Equipment Operations SpecialistWe are seeking an experienced Equipment Operations Specialist to join our team at Wolverine Rental & Supply Inc.Overview:The ideal candidate will have 1 year of experience in a mechanical or heavy equipment related role, with a strong understanding of equipment operations and maintenance.The selected candidate will...

Assembly Operations SpecialistWe are seeking an Assembly Operations Specialist to join our team. This individual will play a crucial role in ensuring the efficient production of high-quality products.The ideal candidate will have 1-3 months of related experience and/or training, as well as a high school diploma or equivalent. Key responsibilities include...

Job OverviewVictory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We prioritize providing exceptional opportunities for employees, customers, communities, and manufacturers alike. Our commitment to excellence drives us to continually improve our dealerships and services to meet customer needs.We...