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Reception Specialist

2 months ago

San Diego, California, United States Action Property Management Full time
About Us
With a legacy of over forty years, Action Property Management has established itself as the leading choice for homeowner association management.

Founded in 1984, we began with a single client and a vision to enhance ethical and professional standards within the HOA sector.

Our steadfast commitment to integrity and professionalism, along with our core values of excellence, innovation, and care for individuals, continues to define our organization.

Today, as the largest privately owned HOA management firm in the West, we proudly serve more than 300 communities across 9 offices.

Our success is driven by a team of nearly 900 dedicated professionals who are passionate about their work and committed to helping homeowners thrive and enjoy their living spaces.

Action Property Management is currently seeking a Part-Time Front Desk Associate to join our team at a luxury residential community.

This position offers an opportunity to engage with residents who appreciate the vibrancy of urban living while also seeking tranquility.


Key Responsibilities
As a representative of Action Property Management and the association, you will be responsible for:

  • Welcoming residents, guests, and visitors at the Front Desk in a friendly and professional manner.
  • Maintaining the cleanliness and organization of the Front Desk area, Lobby, and main elevators.
  • Monitoring lobby activities and ensuring access control.
  • Providing concierge services to enhance resident experience.
  • Completing Daily Activity Reports.
  • Receiving and distributing resident packages.
  • Answering and directing incoming phone calls.
  • Addressing resident and guest inquiries and concerns.
  • Demonstrating a solid understanding of the association's governing documents.
Qualifications/Requirements
To be considered for this role, candidates must meet the following criteria:
  • Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
  • A minimum of 6 months of customer service experience; experience in hospitality, luxury retail, or fine dining is highly preferred.
  • Exhibit a polished and professional appearance and demeanor.
  • Possess an upbeat and positive team player attitude.
  • Demonstrate strong judgment and a solutions-oriented mindset.
  • Adopt a proactive approach to customer service.
Why Join Action?
At Action Property Management, we strive to attract and retain the best talent in the industry. We are proud to hold a 4.3-star rating on Glassdoor.

Benefits for Team Members
We offer a comprehensive benefits package for qualifying employees, including:
  • Ongoing training in hospitality and property management.
  • Opportunities for career advancement.
  • A values-driven company culture that promotes teamwork and excellence.

We are committed to providing a supportive workplace where you feel valued and heard. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and supports a drug-free workplace.