Senior Service Specialist

2 weeks ago

San Diego, California, United States Adecco US, Inc. Full time
Job Title: Senior Service Specialist

Adecco US, Inc. is seeking a highly skilled and organized Senior Service Specialist to support one of our esteemed clients in the legal field. This is an onsite role in San Diego, CA, offering a competitive hourly rate of $25.00.

This critical role will involve working closely with the client's staff to ensure seamless front office operations. Key responsibilities include:

  • Providing exceptional customer service and handling incoming telephone calls
  • Taking accurate and complete messages for those who are unavailable
  • Promptly greeting and announcing visitors in a friendly and business-like manner
  • Maintaining a neat and organized reception desk and front lobby area
  • Ordering and stocking supplies as needed
  • Performing basic mathematical calculations using a calculator/computer
  • Following established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages
  • Exhibiting ability to take written or verbal instructions while taking notes to properly produce client project requests
  • Accurately producing copy, print, and scan projects in accordance with verbal and written instructions
  • Sorting, scanning, and distributing and metering U.S. mail with knowledge of current postal rates
  • Ensuring accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift

Requirements for this role include:

  • High School Diploma or GED
  • Minimum of 1-year work experience preferably as a Receptionist/Senior Service Specialist
  • Previous experience in a client service field preferred
  • Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
  • Ability to multitask with attention to detail
  • Ability to handle complaints with professionalism, patience, and diplomacy
  • Working knowledge of MS Word, Excel, and Outlook

Adecco US, Inc. offers a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Adecco US, Inc. is an Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, please navigate to our website.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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