Rehabilitation Services Coordinator
2 weeks ago
We are a leading healthcare organization dedicated to providing exceptional patient care and rehabilitation services. Our team is passionate about delivering high-quality care and support to our patients.
Job SummaryThe Patient Services Specialist is a key member of our team, responsible for providing excellent customer service to all patients. This role requires a strong focus on delivering exceptional patient experiences, ensuring seamless communication, and maintaining accurate records.
Key Responsibilities- Patient Greeting and Support
Our Patient Services Specialist will greet and assist patients as they check in, ensuring a warm and welcoming experience.
Insurance and Payment ManagementThe specialist will explain insurance benefits and payment requirements to patients, ensuring they understand their financial obligations.
Appointment Scheduling and CoordinationThey will schedule appointments with rehabilitation clinicians, ensuring timely and efficient communication with patients.
Record Keeping and DocumentationThe specialist will maintain accurate and up-to-date records, including patient information, insurance details, and treatment plans.
Requirements- Education and Experience
A high school diploma or equivalent is required, along with previous customer service experience, preferably in a healthcare setting.
Skills and AbilitiesThe ideal candidate will possess strong communication and organizational skills, with the ability to multitask and work efficiently in a fast-paced environment.
Work EnvironmentThis role requires the ability to work in a dynamic and fast-paced environment, with moderate noise levels and occasional exposure to infectious diseases. Reasonable accommodations can be made for individuals with disabilities.
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Rehabilitation Services Coordinator
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