Restaurant Operations Leader

2 weeks ago


Glendale, California, United States El Pollo Loco Full time

Location: Not specified

Role Overview: Are you ready to steer a thriving culinary establishment towards success? This position offers a unique opportunity to harness your leadership abilities and operational expertise in a fast-paced environment. You will be responsible for guiding a dedicated team while ensuring exceptional service and operational excellence.

Key Responsibilities:

  • Oversee, mentor, and evaluate the performance of Assistant Managers, Shift Leaders, and Crew members to ensure smooth restaurant operations.
  • Focus on creating and maintaining outstanding guest experiences.
  • Implement and manage new product launches and operational procedures.
  • Ensure adherence to all safety, quality, and cleanliness standards.
  • Maintain financial controls and achieve sales and profit objectives.
  • Manage all in-restaurant documentation, including payroll, inventory, and employee records.
  • Lead recruitment, selection, and training processes for restaurant staff.
  • Foster a respectful and inclusive workplace culture.

Qualifications:

  • Experience: Previous management experience in a restaurant setting is essential, with a minimum of two years in a supervisory role.
  • Education: High school diploma or equivalent is preferred; further education is advantageous.
  • Communication Skills: Strong written and verbal communication skills are required; proficiency in a second language is a plus.
  • Competencies: Basic math and computer skills, along with strong interpersonal and conflict-resolution abilities.
  • Licensing: Must possess a valid driver's license and have access to a reliable vehicle.
  • Certification: A Serve Safe Certificate is required upon hire or must be obtained shortly thereafter.
  • Physical Requirements: The role involves standing, walking, and lifting items up to 40 lbs. regularly.
  • Work Schedule: Full-time position with varying shifts.
  • Career Growth: Opportunities for advancement within the company are significant.
  • Dress Code: Company-provided attire is required, along with appropriate footwear.

Company Culture:

With over three decades of experience, our company has established itself as a leader in the culinary industry, known for our exceptional products and dedicated team. We are committed to fostering a positive work environment and promoting from within.

Compensation: Salary and benefits will be commensurate with experience and qualifications.



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