Sales Register Operator
2 weeks ago
Westlake Ace Hardware, a division of Ace Hardware Corporation, is a prominent player in the hardware retail industry, boasting a rich history and a network of over 150 neighborhood stores across the United States. Our commitment to our Core Values of Service, Passion, Respect, Integrity, Teamwork, and Excellence drives our success and distinguishes us in the marketplace.
General Job Overview
The Cashier plays a crucial role in managing register transactions related to the sale and return of merchandise.
Key Responsibilities
Responsibilities include, but are not limited to:
Customer Engagement
- Represent Westlake Ace Hardware positively at all times.
- Welcome customers upon entry and thank them as they leave, using their names when possible.
- Maintain a friendly and approachable demeanor while interacting with customers and team members.
- Efficiently manage customer checkout lines to minimize wait times.
- Respond promptly and courteously to all calls and inquiries.
- Communicate any issues requiring management attention.
- Continuously enhance product knowledge to assist customers effectively.
- Support in pricing, stocking, and bagging merchandise as needed.
- Adhere to all procedures related to cash register transactions.
- Ensure accurate balancing of the register drawer.
- Implement any Store Support Center programs or promotions at the registers.
- Participate in store meetings and Cashier training sessions.
- Maintain cleanliness and organization of the front end, including checkout areas and entrance.
- Assist in keeping impulse counters stocked and merchandise rotated seasonally.
- Ensure promotional materials are readily available in shopping carts.
- Keep forms and supplies well-stocked at all times.
- Help decorate the front end in accordance with Store Support Center guidelines.
- Request cart pickups as necessary.
- Notify management when merchandise returns need to be processed.
- Perform additional duties as assigned.
Exhibit and embody our Core Values in daily interactions:
- SERVICE - Exceed customer expectations through exceptional service.
- PASSION - Demonstrate enthusiasm for our work and our customers.
- RESPECT - Foster an inclusive environment that values diversity.
- INTEGRITY - Uphold ethical standards in all actions.
- TEAMWORK - Collaborate effectively to achieve common goals.
- EXCELLENCE - Strive for continuous improvement in all tasks.
- High School diploma or GED equivalent.
- Prior cashier or customer service experience is preferred.
- Ability to stand, walk, lift (up to 25 lbs), and climb as required.
Hourly wage of $16.90.
Equal Opportunity Employer
Westlake Ace Hardware is dedicated to promoting equal employment opportunities and values diversity in the workplace.
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