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Sales Executive

4 months ago

Van Nuys, California, United States Marsh McLennan Full time

Company:

Description:
Sales Executive

This is a sales (approx. 75%) and service (approx. 25%) position.

The primary function of this position is to provide the highest quality service to customers, sell new lines of coverage, and cross sell within the existing book of business.

The Sales Executive will be the day-to-day liaison between the insurance company (MIB) and designated accounts. The Sales Executive will manage and control the relationships with his/her clients (business managers and/or individual customers).

Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, handle and/or direct all the inside service work associated with the clients' accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

The Sales Executive is responsible for overseeing all processes related to renewals, account management and new business development as well as insuring Standard Operating Guidelines (SOG's) are used and followed for all insurance transactions.


Position Requirements

  • Actively seek and identify new opportunities to create and grow new business.
  • Monitor sales goal progression.
  • Build and maintain relationships with clients by providing support and customer service.
  • Provide consistent, accurate, timely and pertinent communications to clients via email, phone and meetings.
  • Maintaining a strong knowledge base of all products and stay current on industry trends and competitors.
  • Inform and educate clients about coverage, exclusions, exposures and gaps.
  • Seek referrals from client base and follow through to obtain new accounts.
  • Attend sales meetings.
  • Maintain agency management system files accurately and consistently, documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic procedures.
  • Pursue continuing education and industry credentials.
  • Commit to excellence, integrity, transparency, and the utmost in ethical behavior.
  • Regularly crosssell with other departments to round out accounts and generate additional new business opportunities. Preferred Skills and Abilities
  • Any college course work in mathematics, communications, risk management, business administration or other analytical coursework.
  • Interpersonal and problem solving abilities.
  • Organizational and time management skills.
  • Agency Management System (i.e., EPIC, AMS 360) or other paperless computer system.
  • Must have experience with MS Office Suite (Word, Excel, Outlook) Physical Actions
Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 10 lbs. maximum, bending, talking, and hearing.

Physical Environment

Required job duties are normally performed in a climate controlled office environment.

Education Requirements

  • High school diploma or GED required.
  • College Degree Preferred. Experience Requirements
  • 34 years of sales experience.
  • Mastery of insurance underwriting, coverage, and rate analysis.
  • Must understand marketplace trends and best practices to meet clients' needs.
  • Agency or Brokerage experience.
  • Strong negotiating skills.
  • Knowledge of carrier websites to market and rate new and/or renewal business. Special Skills Requirements
  • Strong written and verbal communication skills
  • Strong follow up skills
  • Results oriented
  • Fosters a customer service orientation
  • Sound problem solving skills
  • Consistent exercise of good judgment; high integrity and work ethics.
  • Prioritize and complete multiple tasks simultaneously
  • Ability to routinely work under pressure, meets deadlines.