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Support Operations Representative II
2 months ago
The Customer Service Representative II plays a crucial role in ensuring customer satisfaction and operational efficiency within our organization. This position is essential for managing customer inquiries and providing effective solutions.
Key Responsibilities- Engage with customers to address their needs and provide timely assistance.
- Utilize problem-solving skills to resolve issues and enhance customer experience.
- Collaborate with team members to improve service delivery and operational processes.
- Maintain accurate records of customer interactions and transactions.
We are looking for candidates who possess strong communication skills and a commitment to delivering exceptional service. Experience in a call center or customer support environment is preferred.
About MAXIMUSMAXIMUS is dedicated to providing high-quality service and support to our clients and their customers. Join our team and contribute to our mission of enhancing customer satisfaction and operational excellence.
