Front Desk Ambassador
4 weeks ago
At Cipriani, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Key Responsibilities:- Greet guests upon arrival and check them in/out
- Provide front desk services, including answering phone calls and responding to guest inquiries
- Assign rooms and suites, and ensure that all guest needs are met
- Process guest payments and handle any issues that may arise
- Coordinate with bell staff, housekeeping, and other departments to ensure a smooth and efficient operation
- High school diploma or equivalent required
- 2+ years of experience in hospitality or a related field
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
- Physical ability to stand for long periods and lift up to 25 pounds
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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