Senior Operations Manager

5 days ago

Philadelphia, Pennsylvania, United States Storage Strategies Inc Full time
Job Overview

Storage Strategies Inc is seeking a seasoned operations leader to oversee our Navy contracts and business efforts in Philadelphia. The ideal candidate will have a proven track record of operational excellence, business development, and customer relationship management.

Key Responsibilities
  • Oversee day-to-day operations of NSWC contracts and ensure alignment with SSI's strategic goals.
  • Identify new business opportunities and lead initiatives in the NSWC sector to promote growth and market expansion.
  • Build and maintain strong relationships with key partners, stakeholders, and customers to deliver high-quality customer service.
  • Develop and implement strategies to enhance customer engagement and satisfaction.
  • Lead, mentor, and develop a local team of employees and subcontractors, fostering a culture of high performance, collaboration, and continuous improvement.
  • Oversee and manage the budget for contract operations, including capital investment and operational expenses.
  • Assist in business activities such as business development efforts, human capital growth, and compliance to local, state, and federal regulations.
Requirements
  • Active Secret Clearance
  • Bachelor's degree in business administration, management, or a related field; MBA or advanced degrees in engineering preferred.
  • Minimum of 15 years' experience in operational leadership roles, with at least 10 years at the executive level working with Navy customers.
  • Proven experience in business development and market expansion, and strong track record in managing customer relationships and delivering customer-centric solutions.
  • Experience in financial management, including budgeting and cost control, specifically knowledge of management CPFF contract work.
  • Excellent leadership and team-building skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills are essential, to include negotiating and presenting complex information clearly and concisely to diverse audiences.
Preferred Qualifications
  • In-depth knowledge of the US Navy customer landscape in Philadelphia, including contracting trends and vehicles, and competitive strategies.
  • Established network of local contacts that could be leveraged for business growth.
  • PMP Certification.
  • Demonstrated ability to adapt to changing business environments and industry trends.

Storage Strategies Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Storage Strategies Inc is a HUBZone small business that provides professional services, including systems engineering, information systems integration, and technology management services. We offer a generous array of benefits, including employee medical, vision, dental, and prescription drug insurance plans, 60% paid premium for dependents, life insurance, long-term disability, and short-term disability benefits at no cost. We also provide military leave benefits, a 401(k) retirement plan, education assistance, personal technology refresh, and employee referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.

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