Senior Director of Strategy and Operations

5 days ago

Philadelphia, Pennsylvania, United States The University of Pennsylvania Full time
Job Summary

The University of Pennsylvania, a world-renowned leader in education, research, and innovation, seeks a Senior Director of Strategy and Operations to join the Wharton Undergraduate Division. As a key member of the division's leadership team, you will provide strategic guidance, operational expertise, and data-driven decision-making to drive the division's success.

Key Responsibilities
  • Collaborate with the Vice Dean to develop and implement strategic plans that align with the division's mission and goals.
  • Lead the division's operational planning process, working with senior leaders, students, staff, and alumni to drive key initiatives forward and foster alignment.
  • Manage a team of direct reports, promoting collaboration between academic and student engagement teams to enhance the student experience.
  • Oversee the division's financial management, including budget processes, multi-year financial planning, and resource allocation based on outcome assessments and metrics.
  • Lead operational analysis for continuous process improvement and change management to support data-driven planning efforts that span a wide range of initiatives across the division.
  • Manage and direct the division's yearly strategic planning process, analyzing data from various systems to produce data-driven reports and oversee the administration of the annual stakeholder survey.
  • Collaborate with key internal and external stakeholders to align and implement strategic initiatives that enhance the division's goals and the overall student experience.
Requirements
  • A master's degree and 7-10 years of related experience is required, or equivalent combination of education and experience.
  • Proven experience in strategic planning, budget oversight, and data-driven decision-making, including multi-year financial planning and resource allocation.
  • Demonstrated success in managing and developing teams, with the ability to promote collaboration across different functional areas.
  • Strong analytical skills and experience conducting operational analyses to support process improvement and organizational change management.
  • Excellent interpersonal and communication skills with a proven ability to engage effectively with a wide range of stakeholders, including senior leaders, faculty, staff, students, and external partners.
Preferred Qualifications
  • Prior experience in higher education administration, particularly in student experience or academic operations.
  • Knowledge of higher education organizational structures and processes, or experience working within a similar academic setting.
  • Experience managing change management initiatives and leading teams through organizational transitions.
What We Offer

The University of Pennsylvania offers a competitive benefits package, including excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

As a member of the Penn community, you will have access to a wide range of University resources, including cultural and recreational activities, as well as discounts and special services.

Penn is an equal opportunity employer and welcomes applications from diverse candidates.

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