Operations Manager

5 days ago


Philadelphia, Pennsylvania, United States Aramark Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Aramark. As a key member of our leadership team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a Team: You will lead a team of operations managers who provide operational expertise in contracted services while providing hands-on execution management of operations.
  • Client and Community Relationships: You will manage the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Management Team Development: You will build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Service Improvement and Growth: You will recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Financial Management: In partnership with Finance, you will manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Compliance: You will manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
  • Operational Standards: You will ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
  • Education: A Bachelor's degree level education in an area of Food Service, Hospitality, Facilities, or Business Management is highly preferred.
  • Experience: You will have meaningful experience in service industry, contract services, or hospitality environment, with proven ability leading through other managers.
  • Skills: You will possess savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff, as well as the ability to focus on client and customer services, entrepreneurship and building and growing a strong business.

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