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Medical Office Coordinator

2 months ago

Baltimore Maryland, United States Mercy Medical Center Full time

Job Summary:

The Medical Receptionist plays a vital role in providing exceptional patient care and support at Mercy Medical Center. As a key member of our front office team, you will be responsible for ensuring a positive patient experience from the moment they arrive at our facility.

Key Responsibilities:

  • Scheduling and Registration: Coordinate patient appointments, manage schedules, and maintain accurate patient records.
  • Phone and Triage: Answer and direct phone calls, triage patient concerns, and provide timely responses to patient inquiries.
  • Front Desk Operations: Manage front desk activities, including scanning medical records, collecting insurance information, and processing payments.
  • Confidentiality and Compliance: Maintain the confidentiality of patient and financial information, adhering to Mercy Medical Center's strict confidentiality policies and procedures.

Requirements and Qualifications:

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also be detail-oriented, organized, and able to maintain accurate records.

Why Join Our Team:

Mercy Medical Center is committed to providing high-quality care and service to our patients. As a Medical Receptionist, you will be part of a dedicated team that is passionate about delivering exceptional patient experiences. If you share our values and are committed to providing outstanding care, we encourage you to apply for this exciting opportunity.