Operations Coordinator

21 hours ago

Monroe, Washington, United States Card Kingdom Full time
Job Title: Operations Specialist

Card Kingdom is seeking a highly organized and detail-oriented Operations Specialist to join our team in Monroe, WA. As an Operations Specialist, you will play a crucial role in maintaining the accuracy and efficiency of our inventory management system, ensuring seamless order fulfillment, and providing exceptional customer service.

Key Responsibilities:
  • Maintain accurate inventory levels and perform daily picking and restocking tasks to ensure proper alignment between physical and digital inventory.
  • Prepare and package orders with precision, inspecting them for any discrepancies before shipment.
  • Handle special customer requests, customer notes, and product returns in a timely and professional manner.
  • Execute team-based targets for service level agreements and participate in regular quality assurance checks and set audits in our proprietary inventory system.
  • Assist in processing, auditing, and restocking various inventories, creating, picking, and shipping products to retail locations.
  • Provide excellent customer service to vendors, mail carriers, and internal departments, operating and troubleshooting card sorting machines, order verification systems, and collation equipment while adhering to all safety protocols.
Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Basic math skills and proficiency in electronic inventory management systems and MS Office suite.
  • Superior verbal and written communication skills to effectively interact with various stakeholders.
  • Proven attention to detail, with experience in performing repetitive tasks accurately and efficiently.
  • Exceptional time management and organizational skills, with the ability to manage multiple tasks simultaneously.
Benefits:
  • Paid Time Off: Up to 120 hours (3 weeks) accrued in first year, plus 8 hours granted at 90 days.
  • Paid Time Off: Increased accruals after 1 year, and 3 years.
  • Company Holidays: 8 Paid Holidays.
  • Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance.
  • Retirement: 401(k).
  • Flexible Spending Accounts and Health Savings Accounts.
  • Pre-Tax Commuter Benefits.
  • Supplemental Life and AD&D Insurance.
  • Accident, Critical Illness and Hospital Confinement Plans.
  • Employee Assistance Program.
  • Employee Discount.
Equal Opportunity Employment:

We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.

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