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Logistics Coordinator

2 months ago

Monroe, Washington, United States Card Kingdom Full time
Job Overview

Position Title: Logistics Coordinator

Company Overview: Card Kingdom has been a leading provider for Magic: The Gathering enthusiasts globally for over two decades. We pride ourselves on being a reliable platform for purchasing and trading Magic: The Gathering singles, packs, and booster boxes, reflecting our passion for the community and the game. Our workplace is centered around customer satisfaction, data analysis, and innovation. We highly value our team members and acknowledge that every position contributes to our exceptional customer service.

In addition to our online sales, Card Kingdom operates the acclaimed game store and dining venue, Mox Boarding House. With distinctive locations in various cities, we aim to enhance the experience for local gaming communities.

Our Vision: We view tabletop gaming as a gathering point – a space to connect, share, and celebrate – fostering deeper relationships with our customers, our team, and the broader community.

Benefits: We offer comprehensive benefits, generous paid time off, consistent work hours with designated weekends off, regular 40-hour work weeks with occasional overtime, parental leave, retirement plans, paid holidays, and employee discounts. We prioritize work-life balance.

Role Summary: The Logistics Coordinator plays a vital role within our organization, concentrating on the management, inventory, and distribution of products related to Wizards of the Coast trading card games. This position encompasses a range of duties, from ensuring precise inventory records to the meticulous packing and dispatching of orders.

Key Responsibilities:

  • Daily selection and replenishment of Magic: The Gathering singles, ensuring alignment between physical stock and digital records.
  • Preparation and packaging of customer orders.
  • Verification of orders for accuracy prior to shipment.
  • Management of special customer requests, notes, and returns.
  • Achievement of team-oriented targets for service agreements.
  • Conducting regular quality assurance checks and audits within the proprietary inventory system, including sorting cards by set and title multiple times daily.
  • Assisting in the processing, auditing, and restocking of various inventories.
  • Creating, selecting, and shipping products to retail locations.
  • Managing incoming product releases.
  • Delivering exceptional customer service to vendors, mail carriers, and internal teams.
  • Operating and troubleshooting card sorting machines, order verification systems, and collation equipment while adhering to safety protocols.
  • Utilizing warehouse equipment, such as pallet jacks, in compliance with safety standards.
  • Employing Warehouse Management System (WMS) or other ERP systems for inventory management and transfers.
  • Maintaining a safe and efficient workspace, following company safety regulations, and ensuring cleanliness and organization.
  • Developing and sustaining knowledge of Magic: The Gathering products and gameplay.
  • Participating in team meetings, projects, and continuous improvement initiatives as assigned.
  • Collaborating effectively both independently and within a team to address challenges and devise solutions.
  • Performing additional duties as assigned, contributing to the overall success of Card Operations.

Qualifications:

  • High school diploma, GED, or equivalent work experience.
  • Basic mathematical skills.
  • Willingness to work overtime as necessary.
  • Familiarity with electronic inventory management systems and MS Office suite.
  • Excellent verbal and written communication skills for effective interaction with various stakeholders.
  • Strong attention to detail, with experience in executing repetitive tasks accurately and efficiently.
  • Outstanding time management and organizational abilities, capable of handling multiple tasks simultaneously.
  • A positive attitude and a self-driven approach to continuously improve performance.
  • Adaptability to a dynamic warehouse environment and eagerness to learn new tasks and procedures.

Physical Requirements:

  • Manual dexterity with consistent fine finger manipulation.
  • Ability to stand and work on hard surfaces for extended periods, up to 8 hours daily.
  • Frequent wrist flexion/extension in repetitive motions.
  • Occasional squatting, kneeling, bending, stooping, reaching, and twisting may be required.
  • Capability to lift up to 50 lbs. occasionally.

Working Environment:

  • This position involves working in a warehouse setting and may require operating machinery and equipment while adhering to all safety regulations.

Job Type/Compensation:

  • Full Time, scheduled for 40 hours per week, with set shifts including two consecutive weekend days.
  • Shift will be PM (3:00 PM - 11:30 PM) with non-traditional, mid-week days off for weekends.
  • Overtime may be required, especially for special projects, product releases, and peak periods.
  • Non-Exempt: $20.00 per hour, $21.50 per hour after 90 days.
  • Pay Range: $20.00 per hour - $24.25 per hour based on tenure.
  • This is a union position represented by UFCW3000.

Benefits Overview:

  • Paid Time Off: Up to 120 hours (3 weeks) accrued in the first year, plus 8 hours granted at 90 days.
  • Increased accruals after 1 year and 3 years.
  • Company Holidays: 8 Paid Holidays.
  • Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance.
  • Retirement: 401(k).
  • Flexible Spending Accounts and Health Savings Accounts.
  • Pre-Tax Commuter Benefits.
  • Supplemental Life and AD&D Insurance.
  • Accident, Critical Illness, and Hospital Confinement Plans.
  • Employee Assistance Program.
  • Employee Discount.

Commitment to Diversity:

We are dedicated to fostering a workplace that embraces diverse perspectives and experiences. We do not discriminate based on race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or any other legally protected class.