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IT Support Specialist

1 month ago


Buffalo, New York, United States Buffalo IT Services Full time

About Buffalo IT Services

We are a mid-size Managed Service Provider (MSP) offering full scope technology services. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times.

Job Summary

We are seeking a self-educated IT Support Technician to join our team. The successful candidate will be responsible for providing technical support, troubleshooting desktop computers, offering printer support, and performing computer repairs on a day-to-day basis.

Key Responsibilities

  • Provide technical support and troubleshooting for desktop computers
  • Offer printer support and perform computer repairs
  • Work well in a team environment and have excellent communication skills
  • Strong problem-solving abilities and relevant certification in IT or a related field is a plus

Requirements

  • A valid New York State (NYS) Driver's License
  • Reliable transportation for commuting to and from clients' offices as required
  • Technical support and troubleshooting experience
  • Knowledge of desktop computers and printer support
  • Strong problem-solving skills and excellent communication abilities