Customer Service Ambassador

5 days ago


Fort Myers, Florida, United States Sam Galloway Ford-Lincoln Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team at Sam Galloway Ford-Lincoln as a Customer Service Representative.

Key Responsibilities
  • Coordinate the pick-up and delivery of vehicles, as well as rental arrangements, to ensure a seamless customer experience.
  • Collaborate with advisors to provide exceptional service and build strong relationships with customers.
  • Establish and maintain loyalty with customers to encourage repeat business and referrals.
Requirements
  • Previous experience in appointment setting is a plus.
  • A proven track record of achieving exceptional customer satisfaction.
  • High degree of personal ownership and accountability.
  • Integrity and professionalism are essential.
  • Ability to work in a fast-paced environment.
  • Analytical and multi-tasking skills.
  • Self-motivated and enthusiastic presence in a team environment.
  • Excellent communication skills.
Benefits
  • Family-owned and operated business.
  • Stability of an established company.
  • Experienced and tenured management staff.
  • Fast-paced work environment.
  • Weekly paychecks.
  • Paid vacation and holidays for full-time employees.
  • Medical, dental, and vision plans.
  • Flexible medical spending account.
  • 401(k) plan.
  • Company-paid life insurance.


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