Customer Service Representative
5 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Connect America. As a key member of our Program Services team, you will be responsible for providing exceptional customer service and support to our Program Partners.
Key Responsibilities- Respond to and resolve customer inquiries and requests in a timely and professional manner
- Provide technical support and assistance to customers via phone, email, and other communication channels
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Identify and implement process improvements to enhance customer service and support
- Develop and maintain strong relationships with Program Partners to ensure high levels of customer satisfaction
- High school diploma or equivalent required
- 1+ year of customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work in a team environment and prioritize multiple tasks and responsibilities
- Intermediate level Microsoft Excel skills
- Proficient computer navigation skills
- Ability to navigate multiple applications simultaneously
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to make a positive impact on the lives of our customers
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Customer Service Representative
4 days ago
Marlborough, Massachusetts, United States Waterford Fire Service Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent at Waterford Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...
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Customer Service Representative
2 hours ago
Marlborough, Massachusetts, United States ProKatchers Full timeJob Title: Customer Service/Call Center RepresentativeKey Responsibilities:Provide exceptional customer service and support to clients via phone, email, and chat.Resolve customer complaints and concerns in a professional and timely manner.Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.Stay...
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Customer Service Representative
1 week ago
Marlborough, Massachusetts, United States Suburban Propane Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and identifying opportunities to grow our business.Key ResponsibilitiesHandle a...
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Customer Service Representative
7 days ago
Marlborough, Massachusetts, United States Complete Staffing Inc Full timeJob Summary:Complete Staffing Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Key Responsibilities:Manage high volumes of inbound...
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Customer Service Representative
2 days ago
Marlborough, Massachusetts, United States Digital FCU Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Digital FCU. As a key member of our Card Services team, you will be responsible for providing exceptional support to our members, handling product and service inquiries, and assisting with the resolution of disputes.Key ResponsibilitiesProvide...
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Customer Service Representative
4 days ago
Marlborough, Massachusetts, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our BusinessWe operate a network of stores that supply gently-used, one-of-a-kind items to customers, while also supporting local nonprofit organizations through donations and funding.Our TeamWe're a...
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Customer Service Representative
2 days ago
Marlborough, Massachusetts, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job SummaryWe are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team...
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Hospitality Service Representative
2 weeks ago
Marlborough, Massachusetts, United States Waterford Fire Service Full timePosition: Customer Experience SpecialistCompany: Waterford Fire ServiceJoin Our Dedicated TeamWaterford Fire Service is on the lookout for talented individuals who are passionate about delivering exceptional service in the hospitality sector. We pride ourselves on fostering a culture that values teamwork, continuous improvement, and recognition of individual...
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Customer Service Representative II
3 days ago
Marlborough, Massachusetts, United States Quest Diagnostics Incorporated Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Quest Diagnostics Incorporated. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...
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Customer Service Representative
2 weeks ago
Marlborough, Massachusetts, United States Home Depot Full timePosition Overview:Retail Associates are essential in delivering outstanding customer experiences.Efficiently manage transactions with precision.Oversee the Self-Checkout section to ensure smooth operations.Enhance product knowledge to better assist customers and recognize sales potential.Reduce inventory loss by following established guidelines.Support...
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Customer Service Ambassador
1 week ago
Marlborough, Massachusetts, United States Compunnel Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team at Compunnel as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
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Customer Service Ambassador
1 week ago
Marlborough, Massachusetts, United States Compunnel Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team at Compunnel as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
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Mortgage Customer Service Representative
2 weeks ago
Marlborough, Massachusetts, United States Digital FCU Full timePosition Title: Mortgage Servicing Team MemberJob Category: MortgagesJob Overview:The Mortgage Servicing Team Member plays a crucial role in managing mortgage accounts within the Digital FCU system. Responsibilities include processing and booking mortgages, providing payoff quotes, and addressing all servicing inquiries through incoming calls.Key...
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Member Service Representative
2 weeks ago
Marlborough, Massachusetts, United States Digital FCU Full timePosition Title: Float Member Service RepresentativeJob Category: Branch ServicesOverview:The Float Member Service Representative plays a crucial role in enhancing the member experience at Digital FCU. This position requires flexibility to work across various branch locations, ensuring that members receive exceptional service tailored to their financial...
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Customer Service Specialist
2 weeks ago
Marlborough, Massachusetts, United States Complete Staffing Full timePosition Overview:We are seeking dedicated individuals with the ability to work flexible hours, including weekends, to join our dynamic team at Complete Staffing. Role Summary:Under the guidance of the Member Solutions Center Manager, this role acts as a vital link between the Credit Union and its members, delivering exceptional account-related services in a...
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Service Sales Representative
7 days ago
Marlborough, Massachusetts, United States Generac Power Systems Full timeJob Summary:Generac Power Systems is seeking a highly motivated and experienced Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for increasing aftermarket parts and service business within your assigned territory.Key Responsibilities:Develop and execute sales strategies to promote Generac service and...
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Customer Service Manager
4 days ago
Marlborough, Massachusetts, United States Hannaford Supermarkets Full timeJob SummaryHannaford Supermarkets is seeking a highly skilled Customer Service Manager to lead our customer-facing teams. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences across all our stores.Key ResponsibilitiesLead and manage customer-facing teams to deliver outstanding customer serviceDevelop...
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Service Sales Representative
5 days ago
Marlborough, Massachusetts, United States Generac Power Systems Full timeJob Summary:Generac Power Systems is seeking a highly motivated and experienced Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for increasing aftermarket parts and service business within your assigned territory.Key Responsibilities:Develop and execute sales strategies to promote our service and...
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Customer Service Specialist
2 weeks ago
Marlborough, Massachusetts, United States Complete Staffing Full timePosition Overview:We are seeking a dedicated individual to fill the role of a Customer Service Specialist. This position requires flexibility to work within the hours of 7am-7pm and every other Saturday from 8am-12pm.Role Summary:Under the guidance of the Member Solutions Center Manager, the Customer Service Specialist acts as a vital link between the...
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Customer Service Liaison
2 weeks ago
Marlborough, Massachusetts, United States Select Source International Full timeJob OverviewAs a key member of our team at Select Source International, the Client Support Specialist will play a vital role in providing exceptional service to our clients. This position requires a strong ability to communicate effectively, both verbally and in writing, and to resolve complex customer complaints in a timely and professional manner.Key...