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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and identifying opportunities to grow our business.
Key Responsibilities- Handle a high volume of customer inquiries and resolve issues in a timely and professional manner.
- Maintain a deep understanding of our products and services, as well as our customers' needs and preferences.
- Utilize a proactive sales approach to identify opportunities to upsell and cross-sell our products and services.
- Develop and maintain strong relationships with our customers through effective communication and issue resolution.
- Work collaboratively with our sales and operations teams to ensure seamless customer service and support.
- Minimum of 3 years of experience in a customer service role.
- High school diploma or equivalent required.
- Strong computer skills, including Microsoft Office and data entry.
- Ability to multitask and prioritize assignments in a fast-paced environment.
Suburban Propane is a leading marketer and distributor of propane and other energy products, serving over one million customers across the United States. We are committed to providing exceptional service and support to our customers, and we are seeking a highly skilled and customer-focused individual to join our team.
