Bilingual Intake Specialist

2 weeks ago


Fort Worth, Texas, United States Manuel Diaz Law Firm PC Full time
Job Description

Manuel Diaz Law Firm, PC is seeking a highly motivated and detail-oriented Bilingual Intake Specialist to join our team. The successful candidate will provide exceptional customer service and support to our clients, while working closely with our attorneys to facilitate communication and gather relevant case information.

Key Responsibilities:

  • Conduct thorough consultations with potential clients to understand their needs and concerns.
  • Manage client interactions to ensure effective communication and build strong relationships.
  • Locate and develop relevant case information, including documents and correspondence.
  • Prepare and file basic legal documents and correspondence in a timely and accurate manner.
  • Assist the team in gathering documents from clients and maintaining accurate records.
  • Answer and direct phone calls in a professional and courteous manner.
  • Maintain and update contact lists of potential clients for follow-up purposes.

Requirements and Qualifications:

  • Excellent customer service skills and a strong ability to communicate effectively with clients.
  • Proficiency in Microsoft Office, including Word, Outlook, and Excel, as well as Adobe Acrobat.
  • Fluency in English and Spanish, with the ability to communicate effectively in both languages.
  • Strong secretarial and organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Our Company:

Manuel Diaz Law Firm, PC is a dedicated and passionate team of attorneys and support staff committed to providing exceptional legal representation and client service. We value our clients and strive to build long-term relationships based on trust, respect, and open communication.

Benefits:

  • 401(k) plan with company matching.
  • Dental and health insurance.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Work Schedule:

Monday to Friday, with a standard 8-hour workday.



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