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Bilingual Client Support Representative

2 months ago

Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time
Job Overview

G.L. Hunt Foundation Repair is excited to announce an opening for a Bilingual Customer Service Specialist. This role is perfect for individuals fluent in both English and Spanish, with exceptional telephone communication abilities, adept at managing multiple tasks, and dedicated to helping clients with their home-related inquiries.

We offer a vibrant work atmosphere filled with supportive colleagues. This position provides opportunities for earning commissions and bonuses. At G.L. Hunt, we emphasize internal promotions, making our Customer Service team an excellent pathway for career growth. With over 35 years in the industry, G.L. Hunt is a well-respected construction firm that is continually expanding. We are in search of a committed Bilingual Customer Service Specialist to enhance our team.

Our benefits package includes paid holidays, paid time off, and participation in various company-sponsored events throughout the year. The ideal candidate should be a quick learner, maintain a positive demeanor, and possess the ability to motivate others to reach their goals.

Compensation:

$16 - $19 per hour

Key Responsibilities:
  • Respond to incoming calls promptly to provide effective assistance to clients
  • Assess and schedule appointments for evaluations
  • Keep the department message board updated and organized
  • Proactively reach out to clients who have expressed interest in our services
  • Assist other departments in serving Spanish-speaking clients
Required Qualifications:

Essential skills include:

  • Strong attention to detail
  • Excellent organizational skills
  • Ability to handle multiple tasks simultaneously
  • Experience in customer service
  • Bilingual proficiency
  • Computer literacy
  • Ability to convey a friendly personality over the phone
  • Quick learner with the capacity to follow instructions
About G.L. Hunt Foundation Repair

G.L. Hunt Foundation Repair is a family-owned business specializing in foundation repair. Our mission is to alleviate the concerns associated with foundation issues.

Established in 1987, we foster a culture of inclusivity and progressive growth.

We provide a variety of benefits, including paid time off, Aflac supplemental plans, eight paid holidays, and a company-matched 401k.